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Announcement 1 New Feature Announcement - Screen Recording for Case updates
Announcement:New Feature Announcement - Screen Recording for Case updates
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by Pattabhi Raman (September 18, 2016)
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We at Informatica Global Customer Support (GCS) are delighted to announce the launch of a new innovative screen recording feature with which we are another step closer to resolving your technical issues more quickly and efficiently.

 

You can now articulate the problem more effectively and help expedite problem discovery and issue resolution through the power of videos. The online screen recording feature allows you to record a video of the issue and attach it to your case. It’s integration with the ESupport Case management portal ensures easy access and seamless updates to cases. 


More details are available in the blog post at 


https://network.informatica.com/community/informatica-network/blog/2016/09/17/new-feature-announcement-screen-recording-functionality-for-case-updates


-Regards

Informatica Network Team 

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