3 Replies Latest reply on Jan 7, 2022 5:04 AM by Alfred Schmidt

    Question about Postfiliale in Germany

    Alfred Schmidt Active Member

      Hello together,

       

      A customer reported the following problem:

       

      An address was incorrectly corrected.

      POSTFILIALE became Packstation and the postal code was changed from 12203 to 13467.

       

      However, POSTFILIALE exists in 12203 Berlin Germany and should not have been changed to Packstation.

       

      Do you have an idea why the address was corrected incorrectly?

       

      Here the details:

      Request and response is attached.

       

      StatusCode = 100

      StatusMessage = OK

      ProcessStatus = C4

      MailabilityScore = 4

      ResultPercentage = 63.97

       

      ---- Original address ----

      ID = 618

      Straße = POSTFILIALE

      Hausnummer = 572

      Postleitzahl = 12203

      Ort = Berlin

      Bundesland =

      Land = Germany

       

      ---- Updated address ----

      ID = 618

      Straße = Packstation

      Hausnummer = 572

      Postleitzahl = 13467

      Ort = Berlin

      Bundesland = Berlin

      Land = Germany

       

      Many thanks.

       

      Best regards

      Alfred