1 Reply Latest reply on Nov 10, 2021 1:02 AM by krishna priya somanchi

    Synchronization Task - Error

    Thulasiraman Ekambaram New Member

      Hi Team,

       

      I have Synchronization Task in our production system which started failing without any code change. The error description is not detailed enough to debug the failure. How do I contact Informatica Global Customer Support or where do I submit a ticket/ support case for someone to look into the problem.  Any help is appreciated.

       

      Below is the error I received from the task failue:

      Internal error. The DTM process terminated unexpectedly. Contact Informatica Global Customer Support.