5 Replies Latest reply on Sep 8, 2021 4:11 AM by Banooj PV

    Informatica Service getting Stopped automatically

    Banooj PV New Member

      I am facing 10.4.0 version, service is getting stopped automatically.

      if i start service manually from servies.msc but still it is stopping

      any suggestions please post here.

        • 1. Re: Informatica Service getting Stopped automatically
          Paolo Moretti Guru

          Take a look at the following logs, and see if you can find anything:

          1. Windows EventViewer
          2. Informatica's node/tomcat logs (%INFA_HOME%\logs\<node_name>) => mainly catalina.out and node.log

           

          Also, does the node start and stay up for a while before stopping, or does it stop immediately?

           

          Again, the tomcat logs should tell you more about the node java process' activities.

          • 2. Re: Informatica Service getting Stopped automatically
            Nico Heinze Guru

            Also, what Windows version do you work with? If it's Windows 10, forget it, Windows 10 is not and will never be a supported version for running the server installation. No way.

             

            Regards,

            Nico

            • 3. Re: Informatica Service getting Stopped automatically
              Banooj PV New Member

              OS: Windows server 2021 R2

              While starting the service the node start and stay up for a while before stopping (1 minute it will stay then auto stop)

               

               

               

              Service is running on the host.

              2021-09-03 16:31:13,092 WARN  [Master Elect Data Writer] [DOM_10162] Cannot update the data for the master gateway. The domain configuration repository database may not be available. Verify that the database is available.

              com.informatica.jdbc.sqlserverbase.ddea: [informatica][SQLServer JDBC Driver]The connection to the host INVSQLU04, named instance U04 has failed. Error: "INVSQLU04".  Verify the server and instance names, check that no firewall is blocking UDP traffic to port 1434, and for SQL Server 2005 or later verify that the SQL Server Browser Service is running on the host.

              2021-09-03 16:31:21,103 WARN  [Master Elect Data Writer] [DOM_10162] Cannot update the data for the master gateway. The domain configuration repository database may not be available. Verify that the database is available.

              com.informatica.jdbc.sqlserverbase.ddea: [informatica][SQLServer JDBC Driver]The connection to the host INVSQLU04, named instance U04 has failed. Error: "INVSQLU04".  Verify the server and instance names, check that no firewall is blocking UDP traffic to port 1434, and for SQL Server 2005 or later verify that the SQL Server Browser Service is running on the host.

              2021-09-03 16:31:29,127 WARN  [Master Elect Data Writer] [DOM_10162] Cannot update the data for the master gateway. The domain configuration repository database may not be available. Verify that the database is available.

              com.informatica.jdbc.sqlserverbase.ddea: [informatica][SQLServer JDBC Driver]The connection to the host INVSQLU04, named instance U04 has failed. Error: "INVSQLU04".  Verify the server and instance names, check that no firewall is blocking UDP traffic to port 1434, and for SQL Server 2005 or later verify that the SQL Server Browser Service is running on the host.

              2021-09-03 16:31:38,556 WARN  [Master Elect Data Writer] [DOM_10162] Cannot update the data for the master gateway. The domain configuration repository database may not be available. Verify that the database is available.

              com.informatica.jdbc.sqlserverbase.ddea: [informatica][SQLServer JDBC Driver]The connection to the host INVSQLU04, named instance U04 has failed. Error: "INVSQLU04".  Verify the server and instance names, check that no firewall is blocking UDP traffic to port 1434, and for SQL Server 2005 or later verify that the SQL Server Browser Service is running on the host.

              2021-09-03 16:31:45,030 ERROR [Domain Monitor] [DOM_10095] The master gateway data in the domain configuration repository was updated during the last refresh time interval 98477.

              2021-09-03 16:31:45,030 FATAL [Domain Monitor] [DOM_10094] Cannot update the data for the master gateway node [node01_uat] within the refresh interval time [96000]. The node will not continue as a master gateway node. Verify that the connection to the domain configuration repository database is valid.

              2021-09-03 16:31:45,030 WARN  [Master Elect Data Writer] [DOM_10162] Cannot update the data for the master gateway. The domain configuration repository database may not be available. Verify that the database is available.

              com.informatica.jdbc.sqlserverbase.ddea: [informatica][SQLServer JDBC Driver]The connection to the host INVSQLU04, named instance U04 has failed. Error: "INVSQLU04".  Verify the server and instance names, check that no firewall is blocking UDP traffic to port 1434, and for SQL Server 2005 or later verify that the SQL Server Browser Service is running on the host.

              2021-09-03 16:31:46,578 INFO  [Master Elect Data Writer] [DOM_10161] Stopped the writer thread for the master gateway node election. Deleting the data from the domain configuration repository.

              2021-09-03 16:31:53,130 ERROR [Master Elect Data Writer] [DOM_10162] Cannot update the data for the master gateway. The domain configuration repository database may not be available. Verify that the database is available.

              com.informatica.jdbc.sqlserverbase.ddea: [informatica][SQLServer JDBC Driver]The connection to the host INVSQLU04, named instance U04 has failed. Error: "INVSQLU04".  Verify the server and instance names, check that no firewall is blocking UDP traffic to port 1434, and for SQL Server 2005 or later verify that the SQL Server Browser Service is running on the host.

              • 4. Re: Informatica Service getting Stopped automatically
                Banooj PV New Member

                2012 R2 and below error found on log file

                 

                2021-09-03 16:31:13,092 WARN  [Master Elect Data Writer] [DOM_10162] Cannot update the data for the master gateway. The domain configuration repository database may not be available. Verify that the database is available.

                com.informatica.jdbc.sqlserverbase.ddea: [informatica][SQLServer JDBC Driver]The connection to the host INVSQLU04, named instance U04 has failed. Error: "INVSQLU04".  Verify the server and instance names, check that no firewall is blocking UDP traffic to port 1434, and for SQL Server 2005 or later verify that the SQL Server Browser Service is running on the host.

                • 5. Re: Informatica Service getting Stopped automatically
                  Santosh Gade Guru

                  To add to Paolo's response most common case is you may see messages like below in node.log just before you start seeing de-init messages in the catalina.out

                   

                  YYYY-MM-DD HH:MM:SS ERROR [Domain Monitor] [DOM_10095] The master gateway data in the domain configuration repository was updated during the last refresh time interval 40123.
                  YYYY-MM-DD HH:MM:SS FATAL [Domain Monitor] [DOM_10094] Cannot update the data for the master gateway node [nodename] within the refresh interval time [32000]. The node will not continue as a master gateway node. Verify that the connection to the domain configuration repository database is valid.

                   

                  If this is the case refer to KB Support

                   

                  Else you might want to open a case with GCS .

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