11 Replies Latest reply on Jun 30, 2021 10:10 AM by Anuvinda Kulkarni

    Customer360 Task getting "Business Entity is not found"

    Md Ahmed Aziz Guru

      Hi Team,

       

      We are using C360 10.4Hf2, To handle manual merge task we use C360 application. For few task when we open that task we see the below screenshot error.

      So after tracking with id "670745" I found that this record is not present in the base object layer because  This record got match with one auto merge rule and during merge job it got merge with different rowid object.  I have also attached backend table screenshot.



       

      Thanks,

      Aziz