Hello,

Could you please try to create another File listener and see if this is getting triggered or not?

Also, Try to create the File listener using Local folder as connector and test if is working good.

Probably you will find the isolation point of the issue.

Regards,

Prasenjit

Hi Syed

Can you please refer the below KB articles and see if that helps in resolving the issue reported,

Support

Support

Thanks,

Akshaya