You can start by lookinto into the catalina.out and search for the last startup, and see if it ended up well:

<<===== Tomcat getting started by '' =====>>

Then, by looking into the node.log, you should be able to see if Admin Console has been started:

[SPC_10018] Request to start process for service [_AdminConsole] was successful.

You should also check whether the above java processes (i.e. node and admin console) are actually running on your system. You can do this by simply using your OS tools (e.g. ps, tasklist). You can also use Informatica's tools:

infacmd.sh pingdomain -dn <dom_name> -un  -pd 
infacmd.sh ping -dn <dom_name> -sn _AdminConsole

The last command, if successful, should tell you which port the AC is listening to.

If everything is fine up to this point, but you are still not able to connect to AC, you can try with cURL from the Informatica server (i.e. to rule out any browser/network issue), by using the result from the last "infacmd ping":

curl -Iv <infa_server_hostname:ac_port>

If everything is ok, you should get an HTTP 200.

Unfortunately I can't see any screenshots attached or anything similar.

What operating system did you install 10.2 on? Windows 7/10?

If so, then please note that Windows 7 and 10 are NOT supported for running PowerCenter / IDQ server installations, only the client tools.

Please review the PAM (Product Availablity Matrix) for your version to see which operating systems in what versions are supported, and - as I can suggest from bitter experience - stick to these supported versions and nothing else.

Regards,

Nico

Hi maxilien NOUTCHA

Can you update the status, or confirm if the adminconsole process is available and screenshot of the issue ?

Thanks,

Harish

Refer this KB for troubleshooting issues related to Admin console :

Support

The steps I shared above should give you a reproducible way of testing AC availability. If none of those tests fails, then we need to see what error is returning your browser. I cannot see anything attached to your replies.

What is the version of Windows that you have installed Informatica on? Please specify.

- Girish