2 Replies Latest reply on Nov 30, 2020 11:41 PM by Akanksha Rani

Not able to export the reference table along with IDQ mapplets in version 9.6.1 Hotfix3

Neha Garg Nov 30, 2020 11:02 PM

Hi,

When exporting the IDQ mapplet using a reference table as standardizer, the reference table fails to export giving the below error:

Some export tasks failed.

Failed tasks

Content data export - Error exporting content ["[CMSREFTABLE_10030] Cannot export data from reference table [Ref_Family_Size]."].

Please suggest if any settings needs to be done to export the content of the reference tables.

Thanks

Neha

1. Re: Not able to export the reference table along with IDQ mapplets in version 9.6.1 Hotfix3

Namratha Dhoolipalla Nov 30, 2020 11:40 PM (in response to Neha Garg)
Hi Neha,

If you are exporting the data through the Developer Tool please verify the Developer Tool Log and the CMS log for additional details regarding the error.
A few common reasons for not being able to export the reference data are as below:
User does not have sufficient permissions to CMS > Properties > Temporary File Location.
Audit tables are not created at the corresponding CMS(Content Management Service).

Thanks,
Namratha
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2. Re: Not able to export the reference table along with IDQ mapplets in version 9.6.1 Hotfix3

Akanksha Rani Nov 30, 2020 11:41 PM (in response to Neha Garg)

Hi Neha,

9.6.x versions are way old. I hope you consider an upgrade.

For the failed task error message, you shall have a "Details >> " or "See Details >> " kind of button in the Failure Dialog Box --> Click on that & see if it gives any more information regarding the cause of failure. Does it?

Thanks,
Akanksha
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