5 Replies Latest reply on Feb 17, 2021 6:25 AM by Venkatesh Srinivasan

    error [The following prevalidations on <hostname> have failed : ERROR :ntp is not synchronized [FAILED]  [Output:unsynchronised   polling server every 8 s]]

    Leonard Tong New Member

      While trying to run Informatica Cluster service, the prevalidation failed with error: ntp is not synchronized.

       

      ERROR com.infa.products.ihs.beans.application.InfaHadoopApplication- ****** Prevalidations for [CLUSTER_SERVER]  [<hostname>] Failed******
        2020-10-06 07:01:52,060 [localhost-startStop-1] ERROR com.infa.products.ihs.beans.application.InfaHadoopApplication- com.infa.products.ihs.service.exception.InfaHadoopServiceException: [InfaHadoopServiceException_00025] Prevalidation check failed for 'CLUSTER_SERVER <hostname>' with error [ =======================================================================
        The following prevalidations on <hostname> have failed :
        ERROR :ntp is not synchronized [FAILED]  [Output:unsynchronised   polling server every 8 s]
        ].

       

      We have installed ntp and tried to start it. However when we run ntpstat, it is showing unsynchronized.

      Our server was running with syncronized ntp before trying to install the Informatica Cluster service.

       

      Note this is for the installation of Informatica EDC 10.2.1