4 Replies Latest reply on Oct 5, 2020 12:41 AM by Debopriya Roy

    Task lag in 8.1.1.05 version

    Debopriya Roy Guru

      Hi All,

       

      There is significant lag (1-2 hours) in ActiveVOS tasks in PIM application.

      When checked on MessageQueue, it shows 500+ pending processes.

       

      Is there any way to clear these processes from backend? Will that speed up appearing of tasks on UI?

       

      Thanks in advance,

      Debopriya

        • 1. Re: Task lag in 8.1.1.05 version
          Lokesh Kumar Guru

          Hi

           

          I would recommend to investigate on why there are bunch of pending messages on MQ. There seems a problem for sure for these piling up pending messages which is the prevention for any side effects (example: workflow/task creation is slow). If the underlying root cause is found then the side effects will also get resolved.

           

          In case those are unwanted messages and you want to get rid of them as part of Development there should be an option in ActiveMQ to purge them. Be careful before taking an action as the purged messages cannot be restored.

           

          - Lokesh Kumar

          2 of 2 people found this helpful
          • 2. Re: Task lag in 8.1.1.05 version
            Debopriya Roy Guru

            Hi Lokesh,

             

            Thanks for your response.

             

            Users loaded 1000+ items unintentionally and submitted them from task. These tasks were going through DQ validation and server started performing very slowly. At that moment, we had to wait for few hours to get back the tasks. Post which we terminated them all together to avoid DQ correction. This resulted into long pending queues.

             

            Can you please elaborate on Purge/Delete option that appears beside infa.bpm queue? Does it only clear the pending queues to bring it to 0 or we might get back old tasks in queue?

             

             

            Thanks

             

            Debopriya

            • 3. Re: Task lag in 8.1.1.05 version
              Lokesh Kumar Guru

              Hi

               

              Messages hold information to trigger new workflow and task completion request from PIM to BPM. Please reach out to Support in case need to be analyzed thoroughly and suggest on next actions.

               

              - Lokesh Kumar

              1 of 1 people found this helpful
              • 4. Re: Task lag in 8.1.1.05 version
                Debopriya Roy Guru

                Thanks Lokesh