Hello Matt,

Please open the browser in incognito mode and try downloading the session logs and  see if the logs are huge it takes some time to do so.Other way to fetch the logs would be through REST API,which can be used if it seems to be https://kb.informatica.com/howto/6/Pages/23/616126.aspx

Hi Matt,

In addition to Ashwini's pointers, please note the session log of the task will be available on the secure agent machine at the location: Informatica Cloud Secure Agent\apps\Data_Integration_Server\logs.

You can also choose to fetch it from here.