7 Replies Latest reply on May 7, 2021 11:48 AM by Robyn Marowitz

    Supplier Portal error accessing catalog editor

    Neeme Loorits Active Member

      When I log onto Supplier Portal with a supplier user and choose "Edit catalog items" from the left menu, I get an error message:

       

      "Error Accessing Catalog Editor. An unknown error occurred while accessing the catalog editor."

       

      There is a KB about the same error: https://kb.informatica.com/solution/23/pages/59/503523.aspx

       

      However, after checking that the user defined in webfrontend.properties has all the necessary rights in PIM desktop, the error still persists.

       

      This is all after installing PIM 8.1.1 Supplier Portal Hotfix 04.

       

      Any ideas?