3 Replies Latest reply on May 4, 2020 2:24 AM by Marco Tizzano

    TDM does not start

    Marco Tizzano New Member

      Hi all,

      I've just installed TDM 10.4.0 but service does not start.

      In domain log I have this error:

       

      SPC_10008 : Service process [TDM] generated the following output error: [Could not get spc event handler from plugin. Using default handler. Reason: \n [No SPC event handler class name passed]]. Check the service logs also for more information.

       

      In TDM service log I don't have any error, so I cecked TDM http port, folder user permission, and system variable as suggested by product knowledge base, but all seems to be ok. What could be the reason of this problem?

       

       

      Many thanks,

      Marco

       

        • 1. Re: TDM does not start
          Krishna Lingamallu Active Member

          Hi Marco,

           

          Please perform the tomcat cleanup as per below kb:

           

          https://kb.informatica.com/howto/6/pages/19/501418.aspx

           

          Reboot the server if the issue still persists.

           

          Thanks,

          ~Krishna

          • 2. Re: TDM does not start
            Marco Tizzano New Member

            Hi Krishna,

            I tried your solution, TDM service not start jet, now I have following error in TDM log file:

            2020-04-16 11:02:42,770 INFO  [JSId=] [JReqId=] [main][com.informatica.pcsf.servicesframework.service.impl.Service] Max Message Queue Length Per Callback is [10] for service [TDM_Test_Service].

            2020-04-16 11:02:44,561 ERROR [JSId=] [JReqId=] [main][com.informatica.ilm.ispservice.impl.ILMServiceImpl] [CORE_0002] String argument 'serviceName' cannot be empty.

            com.informatica.core.exception.IllegalArgumentException: [CORE_0002] String argument 'serviceName' cannot be empty.

            at com.informatica.core.exception.IllegalArgumentException.createEmptyStringArgumentException(IllegalArgumentException.java:84)

            at com.informatica.isp.domainconfigurationservice.DomainConfigurationServiceImpl.getService(DomainConfigurationServiceImpl.java:1800)

            at com.informatica.isp.domainconfigurationservice.DomainConfigurationServiceImpl.getService(DomainConfigurationServiceImpl.java:1783)

            at sun.reflect.GeneratedMethodAccessor239.invoke(Unknown Source)

            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

            at java.lang.reflect.Method.invoke(Method.java:498)

            at com.informatica.pcsf.servicesframework.service.impl.ServiceRequestHandler$MethodInvokeRequestHandler.getMethodResult(ServiceRequestHandler.java:793)

            at com.informatica.pcsf.servicesframework.service.impl.ServiceRequestHandler$MethodInvokeRequestHandler.handle(ServiceRequestHandler.java:599)

            at com.informatica.pcsf.servicesframework.service.impl.ServiceRequestHandler.handleMethodInvokeRequest(ServiceRequestHandler.java:231)

            at com.informatica.pcsf.servicesframework.service.impl.ServiceRequestHandler.onReceiveRequest(ServiceRequestHandler.java:138)

            at com.informatica.pcsf.datatransport.impl.RequestHandlerImpl.receiveMSG(RequestHandlerImpl.java:39)

            at org.beepcore.beep.core.ChannelImpl.run(ChannelImpl.java:385)

            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

            at java.lang.Thread.run(Thread.java:748)

             

            What could be the problem?

             

            Many thanks

            Marco

            • 3. Re: TDM does not start
              Marco Tizzano New Member

              Hello, please can someone help us with this issue?

               

              Many thanks

              Marco