1 Reply Latest reply on Mar 31, 2020 4:27 AM by Akshaye Shreenithi Kirupa

    Cannot start Secure Agent for IICS

    Russell Longo New Member

      I had my Secure Agent working for about two weeks, it’s now failing to start.  I searched the Knowledge Base and attempted two fixes that required replacing the Startup batch file and modifying the regedit entry for the directory path.  I followed instructions for both but it did not resolve.

       

      I then uninstalled and reinstalled the Secure Agent, but still getting the same issue.

       

      Error is as follows:

       

      windows could not start the INformatica Cloud Secure Agent services on Local Computer.

      Error 193: 0xc1

       

      This is an urgent request, I have a critical demonstration tomorrow.