As per the MDM documentation, Only fields with valid URL or email address will be parsed as a hyperlink.
IDD hyperlink is only supported for String datatypes. And the value of the filed should be a complete URL.
It cannot open other websites based on a EID number
Sathiesh M | Infa GCS-MDM
Yes, you are right Aravind.
I have discussed with business user today. I proposed that instead of making EID a hyperlink, I said that we could make an option in the drop-down menu like how we do google search using externallinkaction tag. he agreed for this. but I am not sure how to pass EID value to that option in menu so that it will go hit the SF system. we use mulesoft as an integration layer btw MDM and sf.
Please suggest to me how can I pass EID value to that externallinkaction?
thank you rajan