Hi,

Have you check the DIS log for any errors? - INFA_HOME/logs/Node_Name/services/DataIntegrationService/disLogs/dis_DISName_NodeName.log

Was it working in the past?

Hello Jos ,

If you are still facing the error , you can open a case with the Support team ,along with following details attached :

1)infa9log

https://kb.informatica.com/howto/6/Pages/1/147882.aspx

2)Domain log :

Go to Admin Console ->Logs tab ->Domain ->Actions ->save logs ->text->ok (provide us the text file)

Thank you .