We have a requirement to integrate salesforce to servicenow. We cannot use the Synq connector for service now. Could someone guide me if it is better to develop a process in Application integration for this integration or a synchronization task in data integration?
We would need to trigger the informatica cloud process from salesforce outbound message.
Hi Ravi ,
You should be able to create a REST connection to SNOW and like you said you could configure a OBM to trigger a CAI process which will them synchronize the event with SNOW .
If you can mention your use case , I cal provide more detail.