1 Reply Latest reply on Apr 17, 2019 11:49 AM by Nico Heinze

    Read/write contact - download software

    Kjell Tore Aspeslåen New Member

      Hi

       

      We need to download Informatica 10.2.0 HotFix 2 but my account does not have the right privileges. How can I get this privileges?

       

      Kin regards,

      Kjell Tore

        • 1. Re: Read/write contact - download software
          Nico Heinze Guru

          You have to find out who's the Primary Contact for your "support project" (a special term invented by Informatica Global Customer Support). Then you can ask this person to assign the correct privileges to you.

           

          It may be that the number of Read/Write Contacts for your "support project" is already exhausted. In this case you will have to ask one of the Read/Write Contact persons to request the download links on behalf of you.

           

          Regards,

          Nico