0 Replies Latest reply on Jan 29, 2019 2:45 AM by Teena.c

    ActiveVOS identity service is down

    Teena.c Seasoned Veteran

      hi Team,

       

      I am working on MDM 10.2 and integrated with ActiveVOS.

      On accessing the ActiveVOS admin console the Identity Service when opened from the admin console returns the error as shown in the attached screenshot.

      Stack trace given below. I am using weblogic as application server. Can you please advise on the resolution?

       

      Exception:

       

      javax.servlet.ServletException: [HTTP:101249][ServletContext@1851809375[app:ActiveVOS Server module:activevos path:null spec-version:3.0]]: Servlet class jsp_servlet.__idas_service for servlet /idas_service.jsp could not be loaded because the requested class was not found in the classpath . java.lang.ClassFormatError: Truncated class file. java.lang.ClassFormatError: Truncated class file at java.lang.ClassLoader.defineClass1(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:763) at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142) at weblogic.utils.classloaders.GenericClassLoader.defineClass(GenericClassLoader.java:412) at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:366) at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClassLoader.java:318) at weblogic.servlet.jsp.JspClassLoader.findClass(JspClassLoader.java:48) at weblogic.servlet.jsp.JspClassLoader.loadClass(JspClassLoader.java:33) at weblogic.servlet.internal.ServletStubImpl.initStubLifecycleHelper(ServletStubImpl.java:660) at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:600) at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:272) at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:200) at weblogic.servlet.internal.ServletStubImpl.getServlet(ServletStubImpl.java:408) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:413) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:588) at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:273) at org.apache.struts2.dispatcher.ServletDispatcherResult.doExecute(ServletDispatcherResult.java:139) at org.apache.struts2.dispatcher.StrutsResultSupport.execute(StrutsResultSupport.java:178) at com.opensymphony.xwork2.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:348) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:253) at org.activebpel.rt.bpeladmin.war.web.actions.AeActionPreProcessor.intercept(AeActionPreProcessor.java:45) at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224) at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223) at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221) at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:50) at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:504) at org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:419) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at org.activebpel.rt.http.servlet.AeConsoleAuthorizationFilter.doFilter(AeConsoleAuthorizationFilter.java:136) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3436) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3402) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57) at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2285) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2201) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1572) at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311) at weblogic.work.ExecuteThread.run(ExecuteThread.java:263) at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:613) at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:272) at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:200) at weblogic.servlet.internal.ServletStubImpl.getServlet(ServletStubImpl.java:408) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:413) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:588) at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:273) at org.apache.struts2.dispatcher.ServletDispatcherResult.doExecute(ServletDispatcherResult.java:139) at org.apache.struts2.dispatcher.StrutsResultSupport.execute(StrutsResultSupport.java:178) at com.opensymphony.xwork2.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:348) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:253) at org.activebpel.rt.bpeladmin.war.web.actions.AeActionPreProcessor.intercept(AeActionPreProcessor.java:45) at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224) at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223) at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221) at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:50) at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:504) at org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:419) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at org.activebpel.rt.http.servlet.AeConsoleAuthorizationFilter.doFilter(AeConsoleAuthorizationFilter.java:136) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3436) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3402) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57) at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2285) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2201) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1572) at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311) at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)

       

       

       

      Thanks,

      Teena