9 Replies Latest reply on Sep 19, 2019 12:09 AM by kunal pandit

    Error on creation of IDD Task

    Teena.c Seasoned Veteran

      Hi,

      I am working on MDM 10.2 version and using ActiveVOS as the primary workflow engine for creating tasks.

      Attaching screenshots for the configuration of the - One Step Approval Workflow engine  in IDD , for reference.

      Getting errors on the task generation step as below:

       

      •com.siperian.dsapp.domain.workflow.WorkflowException: EXCEPTION||An unexpected error occurred.at com.siperian.dsapp.domain.task.TaskService.convertToWorkflowException(TaskService.java:208)at com.siperian.dsapp.domain.task.TaskService.updateTask(TaskService.java:465)at com.siperian.dsapp.mde.domain.task.MDETaskService.updateTask(MDETaskService.java:189)at com.siperian.dsapp.mde.domain.task.MDETaskUtil.createNewTask(MDETaskUtil.java:49)at com.siperian.dsapp.mde.jsf.ui.dsbean.dataview.savehandle.SendForApprovalSave.execute(SendForApprovalSave.java:97)at com.siperian.dsapp.mde.jsf.ui.dsbean.dataview.savehandle.CompositeAsyncSaveOperation.executeTabBoundOperation(CompositeAsyncSaveOperation.java:49)at com.siperian.dsapp.jsf.ui.dsbean.common.tab.TabBoundLongRunningOperation.execute(TabBoundLongRunningOperation.java:79)at com.siperian.dsapp.jsf.server.SpringLongRunningExecutor$OperationWrapper.run(SpringLongRunningExecutor.java:80)at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)at java.lang.Thread.run(Thread.java:745) Caused by: com.informatica.mdm.bpm.BPMAdapterException: SIP-50100: The custom business entity service step has an error.at com.siperian.dsapp.mde.domain.workflow.CompositeServiceWorkflowAdapter.create(CompositeServiceWorkflowAdapter.java:174)at com.siperian.dsapp.mde.domain.workflow.AdapterWrapper.create(AdapterWrapper.java:42)at com.siperian.dsapp.domain.task.TaskService.updateTask(TaskService.java:459)... 9 more

       

      No Tasks are getting generated as a result. Kindly advise.

       

      Thanks,

        • 1. Re: Error on creation of IDD Task
          Jeremy Jensen Guru

          What is your workflow engine?  You can see this in the hub console>Configuration workbench.  I've had an issue before where the adapter was selected to be Informatica ActiveVOS when it should have been BEActiveVOS.

          • 2. Re: Error on creation of IDD Task
            Teena.c Seasoned Veteran

            I had kept it as Informatica ActiveVOS as primary workflow engine because I am not using BE services of provisioning tool , but subject areas created from IDD , and was getting the error as mentioned in the posts above,

            Have also updated the primary workflow engine to BEActiveVOS and the secondary to Informatica ActiveVOS , still getting the error on the tasks generation:

             

            com.siperian.dsapp.domain.workflow.WorkflowException: EXCEPTION||An unexpected error occurred. at com.siperian.dsapp.domain.task.TaskService.convertToWorkflowException(TaskService.java:208) at com.siperian.dsapp.domain.task.TaskService.updateTask(TaskService.java:465) at com.siperian.dsapp.mde.domain.task.MDETaskService.updateTask(MDETaskService.java:189) at com.siperian.dsapp.mde.domain.task.MDETaskUtil.createNewTask(MDETaskUtil.java:49) at com.siperian.dsapp.mde.jsf.ui.dsbean.dataview.savehandle.SendForApprovalSave.execute(SendForApprovalSave.java:97) at com.siperian.dsapp.mde.jsf.ui.dsbean.dataview.savehandle.CompositeAsyncSaveOperation.executeTabBoundOperation(CompositeAsyncSaveOperation.java:49) at com.siperian.dsapp.jsf.ui.dsbean.common.tab.TabBoundLongRunningOperation.execute(TabBoundLongRunningOperation.java:79) at com.siperian.dsapp.jsf.server.SpringLongRunningExecutor$OperationWrapper.run(SpringLongRunningExecutor.java:80) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: com.informatica.mdm.bpm.BPMAdapterException: SIP-50100: The custom business entity service step has an error. at com.siperian.dsapp.mde.domain.workflow.CompositeServiceWorkflowAdapter.create(CompositeServiceWorkflowAdapter.java:174) at com.siperian.dsapp.mde.domain.workflow.AdapterWrapper.create(AdapterWrapper.java:42) at com.siperian.dsapp.domain.task.TaskService.updateTask(TaskService.java:459) ... 9 more

            • 3. Re: Error on creation of IDD Task
              Jeremy Jensen Guru

              I had seen in your post that you were using the BE version of the workflows – I was thinking that may be the source of the issue.  And, when you change the workflow engine, I think you have to follow the steps of shutting down the middleware, cleaning the cache directories (if you’re using JBoss), validating the ORS, and redeploying the IDD application.

               

              I’m not sure if these steps will help – but it might get in you in the right direction.

              • 4. Re: Error on creation of IDD Task
                Teena.c Seasoned Veteran

                Thanks for your reply. I am using weblogic as the application server. On clicking the Identity service on the ActiveVos admin console the page returns an error. It gives an error of missing classpath. Can you please share the steps to setup Activevos identity service.

                 

                Get Outlook for Android

                • 5. Re: Error on creation of IDD Task
                  Dhananjay Singh Active Member

                  Can you please confirm you have mentioned BeOneStepApprovalTask in task type for one step approval.

                  • 6. Re: Error on creation of IDD Task
                    Sawan Singh Seasoned Veteran

                    Hello Teena,

                     

                    Please get rid of all new task type and keep old one.

                     

                    TaskTypeName and tasktypeID needs to be similar to what we have in ActiveVOS.

                     

                    Regards

                    Sawan Singh

                    • 7. Re: Error on creation of IDD Task
                      kunal pandit Active Member

                      Teena,

                       

                      The TaskTypeID in your configuration should actually be the service name of the ActiveVOS workflows e.g. BeOneStepApprovalTask and BeTwoStepApprovalTask. This is example for BE Workflows. For SA Workflows, it is IDDOneStepApprovalTask.

                       

                      Also, please note that should have the Business Entities generated from BDD Config in order to use Tasks in 10.2 version, irrespective of the workflow engine you use.

                      • 8. Re: Error on creation of IDD Task
                        kunal pandit Active Member

                        Teena,

                         

                        The TaskTypeID in your configuration should actually be the service name of the ActiveVOS workflows e.g. BeOneStepApprovalTaskand BeTwoStepApprovalTask. This is example for BE Workflows. For SA Workflows, it is IDDOneStepApprovalTask.

                         

                        Also, please note that should have the Business Entities generated from BDD Config in order to use Tasks in 10.2 version, irrespective of the workflow engine you use.