1 Reply Latest reply on Jan 11, 2019 2:07 PM by Srini Veeravalli

    Internal error. The DTM process terminated unexpectedly.

    Sunil Garg New Member

      Hi,

       

      We use a Cloud data integration for running Linear taskflows. The Secure agent is installed on a windows server. Intermittently, the tasks fail with the error: Internal error. The DTM process terminated unexpectedly. Session and tomcat logs are of no help. The tasks continue to run fine the next time the schedule runs. The Windows Event Viewers captures an error with the below error.

       

      Faulting application name: pmdtm.exe, version: 0.0.0.0, time stamp: 0x5bb404b9

      Faulting module name: libcurl.dll, version: 7.37.1.0, time stamp: 0x56125cc6

      Exception code: 0xc0000005

      Fault offset: 0x000000000003baf9

      Faulting process id: 0xb04

      Faulting application start time: 0x01d4a84319428968

      Faulting application path: C:\Program Files\Informatica Cloud Secure Agent\apps\Data_Integration_Server\53.0.9\ICS\main\bin\rdtm\pmdtm.exe

      Faulting module path: C:\Program Files\Informatica Cloud Secure Agent\apps\Data_Integration_Server\53.0.9\ICS\main\bin\rdtm\libcurl.dll

      Report Id: 5c59d6a4-1436-11e9-b43f-00155d2d2f40

       

      What could be the reason of this issue and what would be the resolution of this?