4 Replies Latest reply on May 22, 2018 12:50 PM by Santosh Gade

    informatica services going down frequently

    New Member

      Recently we are facing below error after upgrading Informatica to version 9.6.1.


      Informatica services are going down frequently.Please could someone guide us on the hotfix that will correct this issue




      Feb 18, 2018 2:21:35 AM org.apache.catalina.loader.WebappClassLoaderBase clearReferencesThreads

      SEVERE: The web application [/csm] appears to have started a thread named [phoneHomeScheduler] but has failed to stop it. This is very likely to create a memory leak.

      [2018-Feb-18 02:21:35.151] Domain service deinit method is called. Aborting the domain service.





      2018-02-18 02:21:34,722 WARN [Thread-23][com.informatica.pcsf.servicesframework.service.impl.HeartbeatListener] [JSF_0068] Internal error. The services framework encountered an error while verifying that the connection between client and server is still active. Contact Informatica Global Customer Support.

      java.lang.InterruptedException: sleep interrupted

      at java.lang.Thread.sleep(Native Method)

      at com.informatica.pcsf.servicesframework.service.impl.HeartbeatListener.run(HeartbeatListener.java:64)

      at java.lang.Thread.run(Thread.java:745)