5 Replies Latest reply on Nov 29, 2019 7:06 PM by Daniel Rosenfeld

EIC Trial - Invalid License Key

inuser454332 Mar 21, 2018 9:20 AM

Hi,

I downloaded EIC trial and everything went just fine, but for some reason I can't access to Enterprise Information Catalog (:8085/ldmcatalog/). The error message says : "The license key file is not valid for Enterprise Information Catalog. Contact Informatica Customer Support to get a valid license key."

From Administrator portal I can see that licence is fine, its valid until Apr 12, 2018, deployment level is production, unlimited cpu etc. Its also assigned to Catalog Service. So the import from S3 bucket was successful.

Any ideas?

1. Re: EIC Trial - Invalid License Key

ltrapadoux Mar 22, 2018 12:40 AM (in response to inuser454332)

Hi Markus,

Can you please verify that your license key contains the "Enterprise Information Catalog" option when you navigate to the license, and click on the Options tab in the Administration console ?

thank you.

Louis-Noël
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2. Re: EIC Trial - Invalid License Key

inuser454332 Mar 23, 2018 6:38 AM (in response to ltrapadoux)

Hmm actually 'Enterprise Information Catalog' is not there There are 30+ services listed but Enterprise Information Catalog is missing.

I download the licence from https://marketplace.informatica.com/product-services!input.jspa?pcode=eic so where I would fine the proper licence?
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3. Re: EIC Trial - Invalid License Key

pkrishnar@informatica.com Mar 23, 2018 9:18 AM (in response to inuser454332)

Hi Markus,

Can you confirm if this is the same license you received when you registered for the 30-day free trial ? Once you registered, you should have received an email with the license. Or are you using a different one ?

-Prem
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4. Re: EIC Trial - Invalid License Key

pkrishnar@informatica.com Mar 23, 2018 9:54 AM (in response to inuser454332)

Markus,

I'll contact you at your registered email to help you with the license.

-Prem
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5. Re: EIC Trial - Invalid License Key

Daniel Rosenfeld Nov 29, 2019 7:06 PM (in response to pkrishnar@informatica.com)

Hi Prem,

If possible, I'd like a trailing key to test EDC's connection to redshit isolated from my business environment. This test may accelerate the adoption of this connector in my company.

If you can provide the key thank you

Daniel
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