2 Replies Latest reply on Dec 14, 2017 4:31 AM by inuser469181

    WRT_8164 Error loading into target [Dealer_Biz_Hour__c] : Error received from salesforce.com. Fields [Dealer_ID__c]. Status code [ENTITY_IS_DELETED]. Message [Duplicate external id specified: 422116].

    Active Member

      Hi Everyone,

       

      I am using upsert operation in informatica cloud to insert or update records in Salesforce target object. We have also set the external id on a particular column is salesforce. But when i am running my mapping i am getting below error,

       

      Error message: WRT_8164 Error loading into target [Dealer_Biz_Hour__c] : Error received from salesforce.com. Fields [Dealer_ID__c]. Status code [ENTITY_IS_DELETED]. Message [Duplicate external id specified: 422116].

       

      This exterbal id coming in above error 422116 is not even present in salesforce object.

      We have tried again by changing the External id field and made this as unique also but still sale error is coming. I am really surprised why this is coming, where are we lacking, what more needs to be done. We need to use this upsert operation in all our mappings but we are not able to do this.

       

      Can anyone please help me on this, i need to fix it as early as possible.

       

      Thanks in advance.

       

      Athar