1 Reply Latest reply on May 23, 2017 5:03 AM by Dave Nacy

    PIM error - any advice as none of our systems are currently getting any PIM updates

    Andy Royle New Member

       

      Can you please help us with this error. 

       

      We are seeing our batch jobs fail from 21:30 onwards last night (18.05.2017) as shown in PIM Product Manager 6.0 : 

       

      PIM.JPG

       

      The log file on the server reports the following errors :- 

       

      2017-05-18 21:30:41,061 ERROR [Job_Worker-15] [ExportTemplate] problem in initializing post export steps 

       

      2017-05-18 21:30:41,162 ERROR [Job_Worker-15] [InternalServerJob] Unexpected exception while trying to execute or executing server job, see also job's problem log for details 

       

      org.eclipse.core.runtime.CoreException: Error initializing the export operation 

       

      at com.heiler.ppm.export.core.profile.ExportProfile.handleException(ExportProfile.java:1114) 

       

      at com.heiler.ppm.export.core.profile.ExportProfile.writeExport_internal(ExportProfile.java:853) 

       

      at com.heiler.ppm.export.core.profile.ExportProfile.writeExport(ExportProfile.java:585) 

       

      at com.heiler.ppm.export.server.job.ExportJob.run(ExportJob.java:183) 

       

      at com.heiler.ppm.job.server.internal.InternalServerJob.execute(InternalServerJob.java:186) 

       

      at org.quartz.core.JobRunShell.run(JobRunShell.java:203) 

       

      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 

       

      Caused by: org.eclipse.core.runtime.CoreException: Error initializing the export operation 

       

      at com.heiler.ppm.export.core.profile.ExportProfile.writeExport_internal(ExportProfile.java:761) 

       

      ... 5 more 

       

      2017-05-18 21:46:06,094 ERROR [Job_Worker-1] [ExportTemplate] problem in initializing post export steps 

       

      2017-05-18 21:46:06,234 ERROR [Job_Worker-1] [InternalServerJob] Unexpected exception while trying to execute or executing server job, see also job's problem log for details 

       

      org.eclipse.core.runtime.CoreException: Error initializing the export operation 

       

      at com.heiler.ppm.export.core.profile.ExportProfile.handleException(ExportProfile.java:1114) 

       

      at com.heiler.ppm.export.core.profile.ExportProfile.writeExport_internal(ExportProfile.java:853) 

       

      at com.heiler.ppm.export.core.profile.ExportProfile.writeExport(ExportProfile.java:585) 

       

      at com.heiler.ppm.export.server.job.ExportJob.run(ExportJob.java:183) 

       

      at com.heiler.ppm.job.server.internal.InternalServerJob.execute(InternalServerJob.java:186) 

       

      at org.quartz.core.JobRunShell.run(JobRunShell.java:203) 

       

      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 

       

      Caused by: org.eclipse.core.runtime.CoreException: Error initializing the export operation 

       

      at com.heiler.ppm.export.core.profile.ExportProfile.writeExport_internal(ExportProfile.java:761) 

       

      ... 5 more