0 Replies Latest reply on Apr 25, 2016 3:21 PM by preetika.dhaliwal

    Rules PC_OS14 Daily report of completed sessions and PC_OW12 Daily report of completed workflows not getting triggered

    New Member

      Hi All,

       

      Need some help in troubleshooting two rules in PMPC environment.

      The rule PC_OS14 Daily report of completed sessions and PC_OW12 Daily report of completed workflows doesn't get triggered even once and upon investigation found that the source anaylatics is not returning any data because of the table Proactive_Monitoring.LP_PC_COMPLETED_Sessions and Proactive_Monitoring.LP_PC_COMPLETED_WORKFLOWS are empty i.e., no data is being written to these two tables.


      Any idea  why  these tables are not being uploaded as rest all the other rules are working perfectly fine as expected and I don't see any error in logs.



      Your help is greatly appreciated.


      Thank you


      Preetika