9 Replies Latest reply on Mar 28, 2015 8:25 PM by Pavan kumar

    cannot connect to domain error.

    New Member

      hi all,

       

      during maintenance window the infa services were not shutdown. after the server is up i am unable to connect to admin console and repository in infa PC. please advise.

       

      i tried shutdown and startup the infa services.sh

        • 1. Re: cannot connect to domain error.
          dileep.pasam Active Member

          Hi kakhileshreddy

           

          Could you please provide us with the logs from $<INFA_HOME>/tomcat/logs directory?

           

          Best,

          Dileep

          • 2. Re: Re: cannot connect to domain error.
            New Member

            please find the attached..

            • 3. Re: cannot connect to domain error.
              dileep.pasam Active Member

              Hello kakhileshreddy

               

              As per the node.log, I do see that the specified SID is not recognized. so, please make sure the specified SID is correct and then restart the Informatica services.

               

              Best,

              Dileep

              • 4. Re: cannot connect to domain error.
                New Member

                hi dileep,

                 

                the SID is correct and the database is up and running.

                 

                please see the below  in catalina.out

                [2015-Feb-19 02:02:16.888] Domain service deinit method is called. Aborting the domain service.

                [Thu Feb 19 02:02:16 EST 2015] Aborting the domain service.

                /opt/Informatica/PowerCenter910/tomcat/bin/infaservice.sh[218]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                /opt/Informatica/PowerCenter910/tomcat/bin/infaservice.sh[233]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                /opt/Informatica/PowerCenter910/tomcat/bin/infaservice.sh[218]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                • 5. Re: cannot connect to domain error.
                  New Member

                  tried doing this

                  bdcrs048:/opt/Informatica/PowerCenter910/tomcat/bin>infaservice.sh shutdown

                  Node 'NODE01_DEV' is not running

                  bdcrs048:/opt/Informatica/PowerCenter910/tomcat/bin>infaservice.sh startup

                  Starting Informatica services on node 'NODE01_DEV'

                  Using CURRENT_DIR:     /opt/Informatica/PowerCenter910/tomcat/bin

                  Using INFA_HOME:       /opt/Informatica/PowerCenter910

                  bdcrs048:/opt/Informatica/PowerCenter910/tomcat/bin>

                   

                  in catalina.out below is the output:

                  infaservice.sh[233]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                  infaservice.sh[233]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                  infaservice.sh[218]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                  infaservice.sh[218]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                  infaservice.sh[233]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                  infaservice.sh[218]: /usr/java6_64/jre/bin/java/jre/bin/java:  not found

                   

                  so please advise now..

                  • 6. Re: cannot connect to domain error.
                    dileep.pasam Active Member

                    Hi kakhileshreddy

                     

                    Please navigate to the path /usr/java6_64/jre/bin/java/jre/bin/java and verify if java exists.

                     

                    As per my understanding, infaservice.sh is not finding that java from the path referenced.

                     

                    Will have to see what experts has to say.

                    • 7. Re: cannot connect to domain error.
                      New Member

                      i am able to navigate till bin but there is no folder called java but i see a file called java

                       

                      bdcrs048:/usr/java6_64/jre/bin/j9vm>cd ..

                      bdcrs048:/usr/java6_64/jre/bin>ls -ltr

                      total 11312

                      -r-xr-xr-x    1 bin      bin            6345 Apr 24 2008  ControlPanel

                      -r-xr-xr-x    1 bin      bin            6405 Dec  6 2011  jcontrol

                      -r--r--r--    1 bin      bin           10938 Jan 23 2014  launcher_hu.properties

                      -r-xr-xr-x    1 bin      bin          330228 Jan 23 2014  keytool

                      -r--r--r--    1 bin      bin            9904 Jan 23 2014  launcher_zh.properties

                      -r--r--r--    1 bin      bin            8365 Jan 23 2014  launcher_it.properties

                      -r-xr-xr-x    1 bin      bin          330262 Jan 23 2014  kinit

                      -r--r--r--    1 bin      bin           10222 Jan 23 2014  launcher_zh_TW.properties

                      -r-xr-xr-x    1 bin      bin          330220 Jan 23 2014  ikeycmd

                      -r--r--r--    1 bin      bin           15338 Jan 23 2014  launcher_ja.properties

                      -r-xr-xr-x    1 bin      bin          330262 Jan 23 2014  klist

                      -r-xr-xr-x    1 bin      bin          330220 Jan 23 2014  ikeyman

                      -r-xr-xr-x    1 bin      bin          330317 Jan 23 2014  pack200

                      -r--r--r--    1 bin      bin           11737 Jan 23 2014  launcher_ko.properties

                      -r-xr-xr-x    1 bin      bin          330236 Jan 23 2014  ktab

                      -r-xr-xr-x    1 bin      bin          330245 Jan 23 2014  policytool

                      -r--r--r--    1 bin      bin            8750 Jan 23 2014  launcher_pl.properties

                      -r--r--r--    1 bin      bin            7800 Jan 23 2014  launcher.properties

                      -r-xr-xr-x    1 bin      bin          330237 Jan 23 2014  rmid

                      -r-xr-xr-x    1 bin      bin          345109 Jan 23 2014  java

                      -r--r--r--    1 bin      bin            9154 Jan 23 2014  launcher_ca.properties

                      -r--r--r--    1 bin      bin            9512 Jan 23 2014  launcher_pt_BR.properties

                      -r-xr-xr-x    1 bin      bin          330245 Jan 23 2014  rmiregistry

                      -r-xr-xr-x    1 bin      bin           65624 Jan 23 2014  java_vm

                      -r--r--r--    1 bin      bin           22545 Jan 23 2014  launcher_ru.properties

                      -r--r--r--    1 bin      bin           10490 Jan 23 2014  launcher_cs.properties

                      -r-xr-xr-x    1 bin      bin          330217 Jan 23 2014  tnameserv

                      -r--r--r--    1 bin      bin            9559 Jan 23 2014  launcher_sk.properties

                      -r--r--r--    1 bin      bin            8962 Jan 23 2014  launcher_de.properties

                      -r-xr-xr-x    1 bin      bin          345135 Jan 23 2014  javaw

                      -r-xr-xr-x    1 bin      bin          622729 Jan 23 2014  unpack200

                      -r--r--r--    1 bin      bin            8528 Jan 23 2014  launcher_sl.properties

                      -r--r--r--    1 bin      bin            9287 Jan 23 2014  launcher_es.properties

                      -r-xr-xr-x    1 bin      bin          154497 Jan 23 2014  javaws

                      -r--r--r--    1 bin      bin           10406 Jan 23 2014  launcher_fr.properties

                      -r-xr-xr-x    1 bin      bin          342622 Jan 23 2014  jextract

                      -r--r--r--    1 bin      bin           10893 Jan 23 2014  launcher_tr.properties

                      drwxr-xr-x    2 bin      bin             256 Mar 28 2014  classic

                      drwxr-xr-x    2 bin      bin             256 Mar 28 2014  j9vm

                      • 8. Re: cannot connect to domain error.
                        dileep.pasam Active Member

                        What is JAVA_HOME set to? Ideally, as per my experience, it should be set to $INFA_HOME/java

                        • 9. Re: cannot connect to domain error.
                          Pavan kumar Guru

                          Hi akhilesh reddy,

                           

                          Please share below information:

                           

                          1. tomcat_envvars.txt file from $INFA_HOME/tomcat/temp directory.

                          2. What is the exact version of Power Center.

                          3. I believe you set JAVA_HOME environment variable incorrectly to '/usr/java6_64/jre/bin/java/jre/bin/' directory. Please verify it once.

                           

                           

                          Regards,

                          Pavan