Data Integration Connections > Connection properties > Zendesk V2 connection properties
  

Zendesk V2 connection properties

When you set up a Zendesk V2 connection, you must configure the connection properties.
The following table describes the Zendesk V2 connection properties:
Connection Property
Description
Secure Agent
Name of the runtime environment where you want to run the tasks.
Specify a Secure Agent, Hosted Agent, or serverless runtime environment.
Username
Username of the Zendesk account.
Password
Password of the Zendesk account.
URL
URL of the Zendesk account. Specify the complete URL.
For example, https://informaticabusinesssolution13.zendesk.com/api/v2.
Enable Logging
Select the checkbox to enable logging.
Use Proxy
Connects to Zendesk through proxy server. Select the checkbox to use proxy server.
Custom Field
Specify custom fields for Zendesk objects.
Specify the custom fields in Zendesk using the following format, where FieldKey is value of the Field key in Zendesk:
Object1=”FieldKey1,DataType,Size,Filterable,PrimaryKey”;”FieldKey2,DataType,Size,Filterable,PrimaryKey”
Object2=”FieldKey1,DataType,Size,Filterable,PrimaryKey”;”FieldKey2,DataType,Size,Filterable,PrimaryKey”
For example:
Organizations="support_description,String,255,true,false"
Users="problems,String,255,true,false";age,Double,0,true,false";"required,Boolean,0,true,false";"select,String,255,true,false";"support_description,String,255,true,false";"reg_ex,String,255,true,false"
Note: When you specify a custom field for Tickets object, you must specify the custom fields in the following format:
Tickets=”CF_FieldID1,DataType,Size,Filterable,PrimaryKey”;”CF_FieldID2,DataType,Size,Filterable,PrimaryKey”
For example:
Tickets="CF_360003199614,String,255,true,false;"CF_360003373654,String,255,true,false"
Consider the following rules and guidelines when you configure a custom field: