ServiceNow Connector > Mappings and mapping tasks with ServiceNow Connector > ServiceNow sources in mappings
  

ServiceNow sources in mappings

When you create a mapping, you can configure the source properties to use ServiceNow objects to read data from your ServiceNow account. The source properties appear on the Source tab when you specify a ServiceNow connection.
The following table describes the ServiceNow source properties:
Source Property
Description
Connection Type
Name of the source connection.
Source Type
Select Single as the source type.
Source Object
Select the source object for the task.
You can use the following ServiceNow objects as a source object in a mapping:
The following table describes the advanced ServiceNow source properties:
Source Property
Description
Read Batch Size
The maximum number of records that the Secure Agent reads in a batch from ServiceNow.
Note: You can specify a maximum batch size of up to 10,000 records. If you specify a batch size beyond 10,000 records, data loss is encountered.
Note: When you read data from the Account object, the Secure Agent displays incorrect number of success rows in the session log.