ServiceNow Connector > Toubleshooting > Increasing Secure Agent memory
  

Increasing Secure Agent memory

"[ERROR] May 21, 2014 1:53:40 PM org.apache.commons.httpclient. HttpMethodBase getResponseBody WARNING: Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended." occurs when you run a synchronization task.
Solution: To resolve out of memory issues, configure the JVM options in the Secure Agent to increase the memory for the Java heap size.
Perform the following tasks:
    1. In Administrator, select Runtime Environments.
    2. Select the Secure Agent for which you want to increase memory from the list of available Secure Agents.
    3. In the upper-right corner, click Edit.
    4. In the System Configuration Details section, select the Type as DTM for the Data Integration Server.
    5. Edit JVMOption1 as '-Xmx512'.
    The following image shows the Details page:
    You can view the configured JVMOption1 options.
    6. In the System Configuration Details section, select the Type as Tomcat JRE.
    7. Edit INFA_MEMORY as -Xms256m -Xmx512m.
    The following image shows the Agent Details page:
    You can view the configured Tomcat JRE options.
    Note: The minimum and maximum values for the Java heap size are given as an example. Specify the size according to your requirements.
    8. Restart the Secure Agent and run the task.