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Monitoring AS2 file transfers in Monitor

Whenever you send files through an AS2 connection or your AS2 server receives files, the file transfer service generates a log file. You can access the AS2 file transfer logs in Monitor.
You can view AS2 file transfer logs on the following pages:
File Transfer Logs page
Lists all file transfers that are in progress or have completed.
Details page
Displays detailed information about a specific file transfer log. You can also download the file transfer log file.

Viewing AS2 file transfer logs

To view a list of the AS2 file transfers that have completed, in Monitor, click File Transfer Logs.
To filter the list for AS2 file transfer logs, select AS2 Logs.
The File Transfer Logs page lists AS2 file transfer logs for send and receive file transfers and provides status information, as shown in the following image:
The File Transfer Log page shows multiple AS2 file transfer logs. For each log, the page displays the instance name, asset type, command, date and time the file transfer ended, number of files in the file transfer, ID of the sender or receiver, status of the MDN, and status of the file transfer.
The File Transfer Logs page includes the following properties for each AS2 file transfer log:
Property
Description
Instance Name
Name of the AS2 file transfer instance.
Asset Type
Type of AS2 file transfer log.
For sending files to remote AS2 servers, the type is AS2 Send.
For receiving files from remote AS2 servers, the type is AS2 Receive.
Command
Type of activity, such as transfer, login, or MDN received.
End Time
Date and time that the file transfer ended.
# of Files
Number of files included in the transfer.
Sender/Receiver ID
For AS2 Send file transfers, the AS2 ID of the receiver.
For AS2 Receive file transfers, the AS2 ID of the sender.
MDN
Status of the MDN message.
For an AS2 Send, the status can be one of the following values:
  • - Received. MDN is received.
  • - Email. MDN delivery mode is through email.
  • - URL. MDN delivery mode is through a URL.
  • - None. MDN is not requested.
For an AS2 Receive, the status can be one of the following values:
  • - Pending. MDN has not been sent yet.
  • - Sent. MDN is sent to the client.
  • - None. MDN is not requested.
Status
Status of the AS2 file transfer, such as completed successfully or failed.
To quickly find out why a transfer failed, rest your cursor over the Failed icon

Viewing details for an AS2 file transfer

To view detailed information about an AS2 file transfer including a list of transferred files, click the instance name on the File Transfer Logs page.
When you click the instance name, a detailed description of the file transfer opens. The type of information on the page depends on whether the instance type is AS2 Send or AS2 Receive and on the command type.
The log contains details including message properties and the status of each file included in the an AS2 file transfer. For an AS2 Send transfer, you can download the log file to help you troubleshoot the job.
To open the details page for an AS2 file transfer, click the instance name on the File Transfer Logs page. The following image shows the details for an AS2 Send transfer:
The details page for an AS2 Send job includes a section that lists job properties, a section that lists the results of the job such as the status and number of files sent, and a list of the files in the job.

Details for AS2 Send file transfers

For an AS2 Send transfer, the log details include information about the job properties, job results, and files included in the job.

Job properties

Job details include the following properties:
Property
Description
Job Name
Name of the job.
Runtime Environment
Runtime environment that contains the Secure Agent used to run the job.
Started By
The user who initiated the job or name of the file listener that initiated the job.
Connection
AS2 connection used to send the files.
Receiver AS2-ID
ID of the remote AS2 server that received the files.
Sender AS2-ID
ID of the AS2 server that sent the files.
Start Time
Date and time that the file transfer started.
End Time
Date and time that the file transfer ended.
Duration
Amount of time that the file transfer ran.

Results

Job result information includes the following properties:
Property
Description
State
Status of the job, such as Success or Failed.
Log
Link to download the job log.
Files Sent
Number of files sent in the job.
Error Message
Error message if the job failed.

Files

Details about the files sent to the AS2 server include the following properties for each file:
Property
Description
Name
Full path and name of the file.
File Size
Size of the file, in kilobytes.
Status
Status of the file transfer, such as Success or Failed.

Details for AS2 Receive file transfers

For an AS2 Receive type of file transfer, the log details include information about the event properties, message properties, and files included in the file transfer.
Event details include the following properties:
Property
Description
Server IP
IP address of the AS2 server receiving the files.
Server Port
Port number for the AS2 server receiving the files.
Receiver AS2-ID
ID used by the recipient.
Remote IP
IP address of the client sending the files.
Remote Port
Port number for the client sending the files.
Sender AS2-ID
Name or ID used by the sender.
Username
User name of the file server user.
Command
Type of activity, such as transfer, login, or MDN received.
Subject
Subject of the message.
Encryption Algorithm
Algorithm used to encrypt the message.
Signature Algorithm
Algorithm used to sign the message.
Compressed
Indicates whether the message is compressed.
Content Type
Content type of the message.
Message ID
ID of the message.
MDN details include the following properties:
Property
Description
MDN Type
Whether the MDN is asynchronous or synchronous.
MDN Signed
Indicates whether the MDN is signed with a digital signature.
MDN Sent
Whether the MDN was sent.
MDN Delivery
Method used to deliver the MDN such as email, URL, job log, or file.
MDN
Link to view the MDN.
MIC
The message integrity check code.
MIC Algorithm
The MIC algorithm used for the signature.
State
Status of the transfer, such as Success or Failed.
Error Message
Error message if the transfer failed.
Details about the files include the following properties for each file:
Property
Description
Name
Full path and name of the file.
File Size
Size of the file, in kilobytes.
Status
Status of the file transfer, such as Success or Failed.