This is a known issue, and is being documented in the (IICS) Informatica Cloud Feb 2021 Major Release FAQ,
Please refer the solution provided in the link below:
- This issue is being caused due to the Windows Registry not being updated. This can happen due to permission restrictions on the Agent machine preventing the Registry update needed during the upgrade.
Solution: Please refer the KB for the solution: https://knowledge.informatica.com/s/article/633877
Let us know if this helps.
The script in 184.108.40.206 will be ok.
If you can, please review the "updateRegistry.txt" before you run the script to check any details on the previous failure.
The most common errors are documented in the KB, including the articles shared with you in this thread.
If you so wish you can open a case with GCS for support in analysing the logs in the file I mentioned above.
Logged in this morning to follow your advice and now the 220.127.116.11 folder is gone so I cannot run that script. The only one that is left is the 18.104.22.168. The items are still as listed in the image provided previously. Please let me know
I tried the other means to solve my answer as they seemed to be attached to the known issue article from the update. This was the only that worked for my situation. My jobs are now running successfully. Thank you!
Glad you know you solved the issue.
FYI the bat file in the <version> folder is just a link
the referenced file can be found in
C:\Program Files\Informatica Cloud Secure Agent\downloads\package-ICSAgentDriver_<version>\package\drivers