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1. Re: Product download login not working
Pattabhi Raman Mar 7, 2019 8:54 PM (in response to Sarada Raj)Sarada,
Which site are you not able to login to? Can you provide some screen shots please? Was the link to the installers provided by the shipping/download team?
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2. Re: Product download login not working
Sarada Raj Mar 9, 2019 11:10 PM (in response to Pattabhi Raman)Raman,
Below is one of the link from where I am downloading, also I have attached the screenshot below.
I have downloaded from these links in the past , but my account was dormant for sometime.
Please help resolving this issue, Thanks in advance.
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3. Re: Product download login not working
Pattabhi Raman Mar 15, 2019 2:28 AM (in response to Sarada Raj)Sarada,
The download logins are unique to the user/case for which it has been shared. I would recommend you open a shipping case and request new credentials. As a process, they have to validate the request before they can provide a new url to login and download.
-Pattabhi