1 Reply Latest reply on Mar 29, 2018 1:16 PM by Abhijit_Das

    Not able to connect to ServiceNOW instance from Informat

    New Member

      Hi there,


      We are trying to connect to ServiceNOW instance from Informatica cloud trial account. However, we stuck with the below error:--


      TRANSF_1_1_1> HIEARCHY_TRANSFORM_34 [2018-02-28 12:52:03.883] [ERROR] Input data might be truncated : [Content is not allowed in prolog.]

      TRANSF_1_1_1> JAVA PLUGIN_1762 [2018-02-28 12:52:04.203] [DEBUG] 1275 [Thread-3] INFO io.swagger.parser.Swagger20Parser  - reading from C:\Program Files\Informatica Cloud Secure Agent\FlatFiles\Get_incident_num.json

      TRANSF_1_1_1> CMN_1761 [2018-02-28 12:52:04.225] Timestamp Event: [Wed Feb 28 12:52:04 2018]

      TRANSF_1_1_1> HIEARCHY_TRANSFORM_32 [2018-02-28 12:52:04.225] [ERROR] Error occurred when executing the operation : [Unable to get result data: Adapter Call method has returned failure. com.infa.adapter.genericrest.runtime.adapter.GenericRestGenericrestDataAdapter.getResponse_Format()Ljava/lang/String;]


      Attached the complete log file of the failed mapping.


      Please let us know if there is any workaround for this issue. It would be very grateful.