Change in pod IP addresses for IICS EM West 1

Version 2

    As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is reducing the number of IP addresses needed to be allowed in your company’s firewall. Please find the current list at the bottom for reference that will be replaced with the 4 IP addresses. (2 Primary and 2 DR)

     

    With the new update, any new node additions in the future will not need additional IP addresses to be allowed on your firewall. This change will be effective as of 16th Nov Early 2022 for your pod.

     

    Please leave old IP address as-is until further notice.

     

    The Identity Service and Package Dependency Manager IP addresses are not impacted by this change and should remain allowed.

     

    Please allow these IP addresses on your organization firewall avoid any service disruption.

     

    New Primary IP Addresses to be added:

    75.2.70.92

    99.83.132.195

     

    New DR IP addresses to be added:

    15.197.235.94

    3.33.211.225

     

     

    URL to test if the site is accessible:

    https://emw1-testing.dm-em.informaticacloud.com

     

     

     

    Frequently Asked Questions:

     

    Q: Is my organization impacted?

    A: If your organization needed to allow specific IP addresses for outbound communication in the past to access IICS, then you will need to allow these new IP addresses as well. These 2 new IP addresses replace the existing IP address list.

    If you never had to allow IP addresses for outbound communication on port 443 or if you allow traffic based on domain names (*.informaticacloud.com and *.informatica.com) then NO further action is needed.

     

    Q: Which IICS POD is impacted by this?

    A:This is applicable for EM West 1 pod.

     

    Q: Is there a deadline for making this change?

    A: YES, November 15th.

    The deadline is now moved to a future date, we will communicate soon on the date.

     

    Q: Why are these IPs needed?      

    A:  These IPs are static and will ensure you do not have to add additional IPs in case IICS needs to scale up with additional nodes.

     

    Q: What will be the impact of not allowing these additional IP addresses?

    A: There will be service disruption. Secure agent services and UI accessibility via browser will be impacted.

     

    Q: Do we need to remove IP addresses allowed earlier?

    A: You can remove them from firewall allow list after November 30th 2021.

    Please leave old IP address as-is until further notice.

     

    Q: How to test connectivity to the new site ?

    A: To test connectivity one can run "curl" or "telnet" from the Secure Agent machine. ("curl" can be also downloaded from: curl - Download )

    Example outputs are below:

     

    Please run:

    curl -v https://emw1-testing.dm-em.informaticacloud.com/

    or

    telnet emw1-testing.dm-em.informaticacloud.com 443

     

    If connected, the above commands would show the same:

     

    Curl example output: (Please IGNORE ssl related messages, please ignore "503 Service Unavailable" message)

    curl -v https://emw1-testing.dm-em.informaticacloud.com

    * Rebuilt URL to: https://emw1-testing.dm-em.informaticacloud.com/

    *   Trying 75.2.70.92...

    * TCP_NODELAY set

    * Connected to emw1-testing.dm-em.informaticacloud.com (75.2.70.92) port 443 (#0)

     

    Telnet Example output:

    telnet emw1-testing.dm-em.informaticacloud.com 443

    Trying 75.2.70.92...

    Connected to af5073afe88bc78f0.awsglobalaccelerator.com.

     

     

    Q: Who do we need to work with to allow these IPs?

    A: These IPs are to be allowed on your organization firewall/proxy. Hence, please contact your organization's IT/Network administrators who manage the firewall/proxy configurations.

     

    Please leave these old IP address as-is until further notice.

     

     

    https://knowledge.informatica.com/s/article/628338

     

     

    IP Addresses for IICS EMW1 pod/EU West 1

    Primary IP Addresses

    Disaster Recovery IP Addresses

    34.240.158.206

    52.56.144.188

    52.19.163.171

    35.177.87.14

    34.250.116.190

    35.177.142.7

    52.18.34.102

    35.178.246.110

    54.171.240.123

    35.178.237.23

    52.50.101.220

    3.8.109.121

     

    New primary IP addresses for EMW1 pod/EU West 1

    54.229.223.242 54.77.87.85
    52.214.123.40 34.250.165.178
    63.32.197.13 52.210.155.233
    52.212.14.209 34.241.156.20
    52.51.179.240 52.209.46.108
    54.216.152.112 52.16.22.216
    54.171.21.163 52.50.62.136
    34.246.105.153



    New DR IP for EMW1 pod/EU West 1

    15.236.250.94
    15.188.68.186
    52.47.88.121
    15.237.103.131
    13.36.17.36
    13.36.13.108