Customer 360 10.4 HotFix 1 is released to shipping and available to download.
The 10.4 HotFix 1 release includes increased stability through bug fixes and fixes integrations. Please refer to the product Release Guide and Release Notes for the detailed list of features.
Customer 360 Portal (Business to Business) :
Introduced new self-service Customer 360 Portal where customers use the C360 Portal to initiate and maintain a customer relationship with the organization.
Prebuilt Signup, wizard-driven data onboarding, email templates, state-managed & role-based UI along with single-step approval process.
Prebuilt Email, Phone, and Address Validation and provision to add custom validation.
Portal Configuration Tool :
With the MDM Customer Portal Configuration Tool, Customers can easily customize the new customer portal and will also be able to create new custom portals.
With record & custom pages, state management, role-based access, and components capabilities customers can easily extend and customize the portal behavior, access control, Integration, and page layouts based on their business needs
Informatica Customer 360 Insights 2020-1, an AI powered, data hub for customer engagement, has been released to shipping and is available immediately.
Customer 360 Insights (C360i) connects and enriches all customer data to create a contextual 360 view that powers digital transformation initiatives including personalized marketing and deep analytics. Customer 360 Insights enables B2B and B2C organizations to:
Resolve customer data and create relationships using advanced machine learning algorithms
Infer customer attributes from unstructured data using Natural Language Processing (NLP)
Visualize relationships, households, and complex B2B hierarchies using a graph data store
Present multiple perspectives of the customer based on unique users and use case context
Customer 360 Insights 2020-1 delivers new capabilities that cater to marketing and analytics use cases. C360i introduces usability enhancements, such as improved user access management and improved Configuration Manager experience. The details are as follows:
Customer Segmentation: Marketers can now build and manage customer segments (including search, clone, reuse etc.), analyze segments using visualizations, preview the data of customers qualified for a segment, and export the segment data as a CSV file, or land the segment data in an HDFS folder or to S3 bucket using export API.
Insights Enrichment: Businesses can now enrich customer data by using machine learning models in addition to Java-based enrichment functions. Third-party Python models trained by data science teams can be employed against the data within C360i
Enhanced User Management: Administrators can now assign multiple roles to users. Users will have a primary role and an option to have one or more secondary roles. For example, a user can have the primary role as data steward and the secondary role as match trainer. Multiple roles provide flexibility for user-role mapping and allow an administrator to have better control over role assignments.
Improved Configuration Management: Implementors can now benefit from various improvements that are made on C360i Configuration Manager that provides enhanced usability and productivity.
Enhanced productivity by being able to clone configuration sets, perspectives, and quality measurement functions
Enhanced configuration experience with data model, data source, and matching
Informatica MDM Multidomain Edition 10.2 HotFix 5 has been released to shipping and is available immediately.
The 10.2 HotFix 5 release removes the need for Adobe Flash in the browsers running Informatica MDM Data Director (IDD):
New Hierarchy Manager in Subject Area based IDD, Business Entity based IDD, and Informatica Data Control: A modern user interface that allows your business analysts and data stewards to explore and manage complex relationships between data.
New History View in Subject Area based IDD and Informatica Data Control: The new History view allows your business analysts and data stewards to review changes to master data in chronological order.
New Timeline View in Subject Area based IDD: The new Timeline view allows your business analysts and data stewards to investigate changes to master data over a period of time.
Informatica MDM Customer 360 10.3 Hotfix 3 has been released to shipping and is available to download. The 10.3 Hotfix 3 release includes increased stability, performance and removes the need for Adobe Flash in the browsers running Informatica MDM Data Director (IDD): - New Hierarchy Manager: A modern user interface that allows your business analysts and data stewards to explore and manage complex relationships between data.
Informatica MDM Supplier 360 10.3 HotFix 3 has been released to shipping and is available to download. The 10.3 Hotfix 3 release includes increased stability, performance and removes the need for Adobe Flash in the browsers running Informatica MDM Data Director (IDD): - New Hierarchy Manager: A modern user interface that allows your business analysts and data stewards to explore and manage complex relationships between data.
Informatica MDM Multidomain Edition 10.3 HotFix 3 has been released to shipping and is available immediately.
The 10.3 HotFix 3 release removes the need for Adobe Flash in the browsers running Informatica MDM Data Director (IDD):
New Hierarchy Manager in Subject Area based IDD, Business Entity based IDD and Informatica Data Control: A modern user interface that allows your business analysts and data stewards to explore and manage complex relationships between data
New History View in Subject Area based IDD and Informatica Data Control: The new History view allows your business analysts and data stewards to review changes to master data in chronological order
New Timeline View in Subject Area based IDD: The new Timeline view allows your business analysts and data stewards to investigate changes to master data over a period of time
Informatica MDM – Customer 360 v10.4: MDM – Customer v10.4 delivers new functionality and enhancements that make it easier for data stewards and business users to fix, master, curate, and consume trusted customer data. These include:
MDM v10.4: This release of MDM - Customer 360 is inclusive of the full capabilities announced for MDM v10.4.
Enhanced Report Creation and Out-of-the-box Charts: Out-of-the-box task management KPIs, the ability to create and drill down into new reports, and enhanced chart navigation capabilities on a data steward dashboard, provide greater visibility to key metrics for task management and workflows.
Enhanced installation capabilities: Upgrades to and installation of MDM – Customer 360 have been made easier through the addition of silent installers for a streamlined, hands-off installation process.
Informatica introduces the latest evolution of the master-data fuelled application: Informatica MDM – Supplier 360 version 10.4.
MDM - Supplier 10.4 delivers new functionalities and enhancements that help buyers efficiently collaborate with suppliers and improve the ability to assess their compliance, performance, and risks.
In addition to the full capabilities of Multidomain 10.4, some of the innovations in Supplier 360 include:
Easy to Customize: Portal Configuration Tool
With the MDM Portal Configuration tool, it’s easy to customize the newly built supplier portal and to create custom portals based on business needs. Customers can use the tool to create or edit pages, control access to pages based on state management and roles, or add predefined components to the pages.
New Look and Feel for Supplier Portal
The Supplier Portal provides a new look and feel to suppliers who manage their master data and product-related information in the Supplier Portal. The Supplier Portal supports 8 languages and can be extended to any language.
Report Creation and Out-of-the-box Charts
Out-of-the-box task management KPIs and the ability to create new reports on a data steward dashboard, increase efficiency and improve stewardship through greater visibility to key metrics for task management and workflows.
Enhanced Workflow Capability
A new action named “Send Back” allows a manager during the approval process to send back the application to the supplier. The supplier can update the application and return it for approval. In addition to this, a data steward can save changes in draft state.
Data Enrichment with D&B Integration and Out-of-the-box Widgets
Customers can enrich supplier data with Supplier Profile and Supplier Risk information provided Dun & Bradstreet (D&B) to manage the most reliable suppliers and protect their business against risk and prevent business disruption. With the out-of-the-box Supplier Risk Widget, customers can view the supplier risk ratings on the supplier dashboard.
Informatica Multidomain MDM 10.4 has been released to shipping and is available for download.
The 10.4 release includes many new features and enhancements to deliver rich and tailored business user experience, modernized data stewardship, and simplified administration.
New Hierarchy Manager and Relationships Network: Modern user interface that allows you to configure, manage, and simplify the visualization of complex hierarchical relationships and network of relationships between data.
Interactive Charts and Reports: Graphical representation of data though the Chart component that allows data stewards and business analysts to easily aggregate the data about business entities, view performance for processes, tasks, and more. You will also have the ability to drill down into the details.
Intelligent Match Rules: Intelligent matching powered by CLAIRE® to help you set up match rules based on your data and achieve accurate match results.
Data Stewardship and Task Management at Scale: Ability to perform bulk updates with single click to help data stewards complete repetitive tasks with efficiency and high accuracy.Task actions to help task administrators efficiently manage and review large number of tasks with just a few clicks.
File Import and Match: Bulk data import powered by CLAIRE’s intelligent file structure discovery mechanism. You can now load and process external data with minimal effort. CLAIRE intelligently identifies and maps the source file fields to the best target business entity fields for a simplified data import. Data stewards can monitor import jobs, view the history of actions, and compare the records during the import.
Smart Search: Enhanced search experience through custom index settings and display of search filters in the order that is most useful for data stewards.
Adaptive User Experience: Ability to design your own custom pages and flexibility to make these pages appear as a permanent tab in the application to help manage and monitor master data your way. Better usability and rich user experience as icons and color-codes help you identify business entity records and relationships.
Adobe announces the end of life of Flash in December 2020.
The company has stated that they will stop updating and distributing the Flash Player at the end of 2020 and encourage content creators to migrate any existing Flash content to other formats. As a result, Google, Microsoft and Mozilla announced the end of support for Flash in their browsers effective 31st of December 2020.
Where are Flash components used within MDM and what is the impact with this announcement?
Flash components are used in parts, in Informatica MDM Data Director (IDD). The following table points to the specifics:
Hierarchy Manager in Subject Area-based IDD
Timeline View in Subject Area-based IDD
History View in Subject Area-based IDD
Hierarchy Manager in Entity 360 based IDD
All versions prior to 10.4
Hierarchy View in Informatica Data Control
What do you need to do?
If you are using one of the above features, then you are impacted by the Browser Flash deprecation and need to act.
Informatica MDM - Customer 360 10.3 HotFix 2 is released to shipping and available to download.
The 10.3 HotFix 2 release includes increased stability and performance through bug fixes and fix integrations. Please refer to the product Release Guide and Release Notes for the detailed list of features.