Informatica has just won the Technology Services Industry Association (TSIA) STAR award for Innovation in Enabling Customer Outcomes/Customer Success & Support – Enterprise Level.
Informatica received this recognition for its commitment to drive customer success through the deployment of new technology tools, which maximize the customer experience through proactive features. It is our technology focus to drive product adoption through industry first solutions like Informatica Discovery IQ, Predictive Escalations, and Interaction Data Hub – that won us the award. Informatica DiscoveryIQ (IDIQ) is a cloud product offered as part of the support offerings and is available through the Informatica Cloud product. IDIQ offers proactive features such as operational and adoption reports, Advanced log analysis and recommendations for proactive operational support, Cloud upgrade impact reports for better insight during upgrade process, and so on. To know more about the IDIQ product please visit:
The TSIA’s STAR Award is one of the highest honors the technology services industry has to offer and the award for Innovation in Enabling Customer Success in Support Services recognizes the company that demonstrates the most innovative approach, through support services, to assisting customers in realizing the maximum business value from the use of its products.
You can read more about this award at the TSIA blog http://blog.tsia.com/blog/congratulations-2015-star-awards-winners
We are delighted to receive this award and would like to thank you for your continued support!