What are we announcing?

End of Life of Discovery IQ application in IICS

 

When is this being performed?

Discovery IQ is EOL effective July '21 Major release. It will be removed from the IICS product picker by October Major release.

 

Why is this being discontinued?

  • DiscoveryIQ has been in maintenance mode and not being enhanced.
  • Operational Insights service has been available for more than a year and it addresses the use cases within Discovery IQ, along with other features like agent service monitoring.

 

Action Required on your end:

  • Please start using Operational Insights, if not using already. Operational Insights is available as part of IICS subscription and you may open a "License" type case if it is not enabled on your Org.

 

Additional Information:

  • Please refer to the documentation of Operational Insights here.