London Borough of Barking and Dagenham (LBBD) is an area of greater London that nearly 200,000 people call home. The LBBD local authority oversees services such as recycling, parking permits, adoption services, and building permits—along with many other local services. LBBD has undertaken an initiative to modernize its approach to citizen services, driving cost savings and process efficiencies.

“Informatica allows us to provide modern-day services to our citizens in a timely and cost-effective manner. In today’s day and age, efficiency in government is of the upmost importance, and Informatica enables us to demonstrate significant value for the money.”

—Claire Symonds, Chief Operating Officer, LBBD


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