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Overview

Informatica Network is your bookmark for all things data. You can now find all the Knowledge documents and Support resources in one place. Informatica Network is open now, which means that you don’t have to own an account to explore and access our Product Communities or the Knowledge Base. Check out the video to know more.

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Knowledge Base

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If knowledge is power, then look no further for answers to help put the potential of data to work for your organization.

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How to search the Knowledge Base

How to search for Product Documents

How to search for PAM, EOL and Support Statements

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Didn't find what you were looking for? Start a discussion, Connect and Collaborate across Product Communities, User Groups and Support – All hosted on a single platform on Informatica Network. You can now exchange ideas, ask questions and also convert your discussion into a Case.

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How to create a new Discussion

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Contact Support

Do you want to reach out to Support or Is your discussion or question unanswered? Informatica Network now empowers you with Case creation with the click of a button on your Discussion page. You can now turn your Discussion into a Case from the Network directly without logging into eSupport.

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GCS Quick Start Guide [English] [Deutsch] [Français] [Español] [日本語] [Italiano] [中文] [Português do Brasil]

Informatica Global Customer Support Guide

Informatica Support Statements and Products End of Life Information

How to create a new case with Informatica Support

How to update an existing case

How to add an attachment to a case

How can a primary contact add/update contacts in a project on Informatica Network?

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Informatica University

Formal in-person, online, and on-demand training and certification programs ensure your organization gets the maximum return on its investment in data - and you.

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Training Community

Your investment in data doesn't stop with software. Join an Informatica User Group in your area to network and get the latest and greatest from seasoned veterans and experts

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Start or lead a user group

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Product Documentation

Get easy access to product documents and download them for local use without logging in.

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How to search for Product Documents

Accelerate your product learning with Informatica Support TV. Our Channel provides an enriched support experience by providing step-by-step instructions on how to use our Products, Best practices, Troubleshooting concepts for various Informatica products and platforms.

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