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	How to create a case with informatica support team 2 days ago	by Rajkumar Mishra
	Not seeing option for access esupport 1 week ago	by sumanth pandilla
	Viewing closed support cases doesn't work 1 month ago	by Pieter-Paul Spiertz
	Annoying Success Academy Portal Pop Up Window 2 months ago	by Suraj Jayan
	New case 2 months ago	by josue sanchez
	EOL Information 2 months ago	by Om Verma
	Issue with editing the message/discussion 4 months ago	by imiroshnikov
	Access to Informatica JIRA https://informatica.okta.com 4 months ago	by Dieter Kähny
	How can I archive an article? 6 months ago	by Mark Bowe
	How do you create a support case? 8 months ago	by Chris Mandersen

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score 5

Active 1 vote

Color marker in workflow sessions

Created on Jun 29, 2018 2:50 AM by Quentin Lexert - Last Modified: Jun 29, 2018 2:50 AM

Hello guys, I would like to suggest an Idea here : what about adding color markers at workflow level ? It would be useful to add comment ! Furthermore, It would allow people who wants to maintain old workflows to have an overview of the system. In fact, the colour marker, associated with a visible text, would be independant from the sessions, which means no interactions at all. I joined a screencapture within to help you understand. What do you guys think ? Best regards, Quentin

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score 5

Active 1 vote

Create a "roadmap" or "connect us" in this site

Created on Jan 15, 2018 9:51 PM by Tulika Ranjan - Last Modified: Jan 15, 2018 9:51 PM

Hi Team, We have been asked to "All licence keys are via Global Support Call, email or drop onto the portal to access or request " but I couldn't see any "connect us" corner in your website. The abundant search brings a lot of content which confuses even more. Also a chat window would be great for immediate support. Regards, Tulika

1 Comment

score 5

Active 3 votes

Community login should allow email ID changes

Created on Aug 22, 2017 8:39 AM by Dale Preston - Last Modified: Aug 22, 2017 8:39 AM

Your FAQ says email address cannot be changed because it is a unique identifier. As long as any new email address is still unique then there is no reason not to allow the change. I am hesitant to provide community content when I know that if I change jobs my content is lost as credit to me. I cannot commit to spending my time to the Informatica Network without the ability to associate content I create with me if my email address should change for any reason.

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Popular FAQs

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How do I open a case with Informatica Support?
Only valid read/write contacts on a project can open and manage cases online. Once you login, the Access ESupport option in the Quick links will navigate you to the case management portal. This option is visible only for valid support contacts.

You could also reach out to your primary contact on the project to provide you the necessary privileges to open a case. Additionally you can get more details at our Getting started page located here
Why am I not able to login?
If you have not logged into Informatica Network since 24 months, your account would be deactivated. Contact us at network@informatica.com to reactivate your account.
Note: Email IDs with public domains have been blocked. Use your company email ID to register again.
I haven’t received the password reset email
Please check your Junk and Clutter folders to ensure that emails from Informatica domain are reaching you. If you still haven’t received the email, write to us at network@informatica.com.
Why is the Password Reset button grayed out?
The button will be enabled only if all the password requirements are met.
Could I change my email ID used for logging into Informatica Network?
No, email ID is a unique identifier and it cannot be changed after registration.

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Color marker in workflow sessions

Create a "roadmap" or "connect us" in this site

Community login should allow email ID changes

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