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At Informatica we are constantly innovating on our products and support offerings as we strive to meet our customers’ present and future needs. Key features of Support Console have been included in some of the core products for some time now. With this change, we are announcing the end of life of all versions of Informatica Support Console. No new licenses will be available henceforth.


Note:

For downloading Metaquery 5.0 , refer to https://network.informatica.com/docs/DOC-7679




  Contact Informatica Global Customer Support for further assistance

InfaLogs Tool

Posted by MySupport Mar 12, 2010

Informatica support spends a lot of time collecting different logs to debug issues arising in your PowerCenter environment. This is especially true in PowerCenter 8.x where multiple logs need to be analyzed to troubleshoot one issue. InfaLogs can help you collect these logs easily and completely and put it in one zip file. The output zip file can be sent to support for troubleshooting. This utility helps us to resolve the problems faster.