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Productivity Advancements - Dynamic Mapping and SQL to Mapping


Are you looking for flexible mapping templates that you can design once and execute across multiple sources and targets?  Dynamic Mappings and SQL to Mapping are essential features to eliminate production issues, improve developer productivity and reduce overall maintenance cost.

 

This is a deep-dive technical webinar that covers Dynamic Mappings and SQL to Mapping capabilities available in PowerCenter v10.  Dynamic Mappings are reusable mapping templates that you design once and use against multiple sources and targets. SQL to Mapping is a metadata driven conversion utility that helps you to convert existing external hand-coded SQL to an Informatica Mapping.

 

Agenda:


  • Technical presentation of Dynamic Mapping and SQL to Mapping
  • How to build a dynamic mapping and execute it?
  • How do you convert an existing hand-coded SQL to a Mapping?
  • Best practices and demo

 

 

Speakers:


Deepa Sankar

Elizabeth Duke

Kumara Rajasekar



Webinar details


Date : July 26th 2016

Time: 8:00 AM PST

Registration url : https://informatica-events.webex.com/informatica-events/j.php?RGID=r024dd00a066242bfda3090c60e394f60    



Webinar Recording






Regards,

Informatica Network team.






At Informatica, your feedback is very important to us and is the primary determinant of how we define our improvement initiatives and we have addressed one such important feedback with the launch of the

new Product Documentation Home page

 

The Product Documentation Home page  can be accessed by clicking on the Documentation tab on the top level Navigation. Note that you will have to be logged in to access this page.From this new interface, you  will have easy access to all product documents.

 

 

Top-Navigatation.jpg

 

 

The filters available across different categories will iteratively refine your search results.The filters are also updated dynamically. For example, if you select the product as PowerCenter, the drop-down displays only product versions of PowerCenter.In addition to the Product and Versions, you can also narrow down the search results by Hotfix Version, Resource Type (Type of Document) , and  Language .

 

 

Home-page.jpg

 

 

The Quick Links section on the right panel, which can be used to download document sets (zip files)  with a single-click.


We believe that the Version 1.0 of  our Product documentation landing page will provide our customers a faster and  better way to download our Product documents. We welcome your feedback and suggestion in improving the experience on Informatica network.

We are  glad to announce that we have built a Home page for PAM (Product Availability Matrix) documents . This along with a Home Page for Product Docs has been one of the top requests from both customers and internal users since go-live.

 

The PAM home page will  have the following functionalities


  1. The home page will have PAM documents for the last 5 releases across all products.
  2. Ability to filter by categories (Product Name)
  3. Ability to follow the space and get notified upon any new PAM uploads.
  4. The content can be accessed and downloaded only by logged in users.


The PAM page can be accessed from the Quick links sections of a logged in user or directly  at the PAM Community


Homepage -PAM.jpg

 

PAM.jpg

 

 

I hope this helps you get to your PAM content faster and easier. Please stay tuned for updates on the Home page for Product documents as well.

 

-Pattabhi Raman

Dear Valued Informatica Customer,

Today, Informatica announced that the Company’s Board of Directors unanimously approved a definitive agreement to be acquired by a company controlled by the Permira funds and Canada Pension Plan Investment Board (CPPIB). We are very excited about this transaction and believe that Permira and CPPIB are ideal allies and partners in Informatica’s journey.

We are very pleased to have found partners in Permira and CPPIB. Permira is a growth-focused international private equity firm that specializes in five key sectors: Consumer, Financial Services, Healthcare, Industrials, and Technology, Media, and Telecommunications (TMT). CPPIB is a professional investment management organization that invests in public equities, private equities, real estate, infrastructure and fixed income instruments.

With today’s announcement, Informatica is strongly positioned for an even brighter future. On completion of the transaction, we will have new world-class partners with unparalleled global experience.

At Informatica, we have always been passionate about the service and solutions we offer to our customers and we take great pride in playing a role in your success. As a company with some of the highest customer retention rates in the industry, our priority is to continue to deliver the award-winning service, support, and product offerings that you have come to expect from us. It is business as usual at Informatica, and I encourage you to reach out to your regular contact with any questions or concerns.

Importantly, our vision, strategy, and plans remain unchanged. Our vision is to power the data-ready enterprise.

Our three-pronged growth strategy is:

1) to expand across all major geographic regions,

2) to grow across all customer data initiatives, and

3) to advance technology leadership in all things data.

Our go-to-market plans remain the same with five compelling solutions: total customer relationship, next generation analytics, cloud modernization, application consolidation, and data governance.

Finally, our innovation roadmap still consists of our four billion-dollar opportunities: MDM, Big Data, Cloud Integration, and Data Security.

We expect the transaction to be completed in either the second or third quarter 2015, subject to shareholder approval and customary regulatory approvals. In the meantime, we are focused on effecting a seamless transition.

Our commitment to delivering on our vision, strategy and roadmap, remains unchanged.

All of us at Informatica value your business and thank you for your continued support. We will update you as appropriate. As always, if you have any questions please reach out to your regular contact.

We look forward to seeing you at Informatica World 2015, May 11-15, 2015 in Las Vegas - http://www.informaticaworld.com/iw15/

 

Sincerely,

Charles Race
Executive Vice President, Worldwide Field Operations

 

 

FAQ's for customers

How does this affect Informatica customers?

  • We are very excited about this transaction.
  • We are very pleased to have found partners in Permira and CPPIB and are strongly positioned for an even brighter future.
  • Our relationships with our customers are fundamentally important to us, and we do not expect this transaction to impact the way we do business together.
  • It is business as usual at Informatica.
  • As per CPPIB in the press release, “We look forward to partnering with the Informatica team and the Permira funds to accelerate the Company’s growth and to support Informatica’s continued market leadership in product innovation.
  • Please see the customer letter on the Informatica website.


Will my Informatica support offering stay the same?

  • There are no plans at this time to change anything in regards to Informatica support.


Will my sales rep/account team stay the same?

  • There are no plans at this time to change anything in regards to Informatica rep or account assignments.
  • We are committed to supporting our valued customers in the best way possible with leading sales reps and sales consultants.


What is the long term viability of Informatica?

  • With today’s announcement, Informatica is strongly positioned for an even brighter future. On completion of the transaction, we will have new world-class partners with unparalleled global experience.
  • Importantly, our vision, strategy, and plans remain unchanged. Our vision is to power the data-ready enterprise.
  • Our three-pronged growth strategy is: 1) to expand across all major geographic regions, 2) to grow across all customer data initiatives, and 3) to advance technology leadership in all things data.
  • Our go-to-market plans remain the same with five compelling solutions: total customer relationship, next generation analytics, cloud modernization, application consolidation, and data governance.
  • Finally, our innovation roadmap still consists of our four billion-dollar opportunities: MDM, Big Data, Cloud Integration, and Data Security


Have decisions been made about Informatica product solutions moving forward?

  • Informatica’s innovation roadmap still consists of our four billion-dollar opportunities: MDM, Big Data, Cloud Integration, and Data Security. This has not changed.
  • We do not expect any major changes to our strategy and we will continue to invest in areas that we see as opportunities for growth and to meet our customers’ needs.
  • As per Permira in the press release, “We are very excited about the Company’s ongoing transition to cloud and subscription based services, as well as its continued pursuit of four separate billion dollar market opportunities in cloud integration, master data management, data integration for next generation analytics, and data security.”


Forward-Looking Statements
Statements about the expected timing, completion and effects of the proposed transaction and all other statements in this letter, other than historical facts, constitute forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Readers are cautioned not to place undue reliance on these forward-looking statements and any such forward-looking statements are qualified in their entirety by reference to the following cautionary statements. All forward-looking statements speak only as of the date hereof and are based on current expectations and involve a number of assumptions, risks and uncertainties that could cause the actual results to differ materially from such forward-looking statements. Informatica may not be able to complete the proposed transaction on the terms described above or other acceptable terms or at all because of a number of factors, including the failure to obtain stockholder approval or the failure to satisfy the closing conditions. Factors that may affect the business or financial results of Informatica are described in the risk factors included in Informatica’s filings with the Securities and Exchange Commission (the “SEC”), including Informatica’s 2014 Annual Report on Form 10-K and later filed quarterly reports on Form 10-Q and Current Reports on Form 8-K, which factors are incorporated herein by reference. Informatica expressly disclaims a duty to provide updates to forward-looking statements, whether as a result of new information, future events or other occurrences.

Additional Information and Where to Find It
In connection with the proposed transaction, Informatica will file with the SEC and furnish to Informatica’s stockholders a proxy statement. Stockholders are urged to read the proxy statement when it becomes available because it will contain important information about the proposed transaction. Investors and security holders may obtain a free copy of documents filed by Informatica with the SEC at the SEC’s website at http://www.sec.gov. In addition, investors and security holders may obtain a free copy of Informatica’s filings with the SEC from Informatica’s website at http://investor.informatica.com/financial-info/sec-filings/default.aspx or by directing a request to: Informatica Corporation, 2100 Seaport Blvd, Redwood City, CA, 94063, Attn: Investor Relations, (650) 385-5261.

Informatica and certain of its directors, executive officers and affiliates may be deemed to be participants in the solicitation of proxies from stockholders of Informatica in favor of the proposed merger. Information about the directors and executive officers of Informatica is set forth in the proxy statement for Informatica’s 2014 annual meeting of stockholders, as filed with the SEC on Schedule 14A on April 8, 2014. Additional information regarding the interests of these individuals and other persons who may be deemed to be participants in the solicitation will be included in the proxy statement Informatica will file with the SEC.

Executive Summary:

 

The “Shellshock Bug” has been widely reported in the news recently. There is a security hole in the “bash” command-line shell command, available in most UNIX and Linux-based operating systems.  Any product which invokes shell commands via “bash” is potentially vulnerable to this issue. UNIX and Linux OS vendors have by now made available patches that close this security hole.

 

           

Affected Software & Suggested Actions

 

After the emergence of the Shellshock bug, Informatica investigated potential exposure to our products. Although no Informatica products require patching or updating at this time, most Informatica products can issue shell commands through standard documented usage of those products. 

 

The Informatica products which can make command-line calls via bash are listed here https://mysupport.informatica.com/infakb/faq/7/Pages/14/301574.aspx .If you are running any of the products on this list, you should apply your OS vendors’ bash patch immediately in order to ensure your environment is secure.  Even if you are not running any of the products on this list, Informatica encourages you to consult with your OS vendor.

 

 

Frequently Asked Questions (FAQs) related to this advisory:

 

1: What is the “Shellshock Bug?”

“Bash” is a command-line execution utility that appears on many flavors of UNIX and Linux operating systems.  Security issue CVE-2014-6271 allows remote hackers to execute arbitrary code on the host machine, and is popularly known as the “Shellshock Bug”. 

Please refer to https://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2014-6271  for further information.

 

2: What is the scope of this advisory?

This advisory is applicable to several Informatica products which invoke command line executables via bash. Please see the complete list at https://mysupport.informatica.com/infakb/faq/7/Pages/14/301574.aspx

 

3: Is there a workaround or patch available for this issue? How can I be notified of an available patch?

Patches for the bash utility are available from the respective operating system vendors and all customers are encouraged to contact those vendors directly.

 

4: Whom should I contact for additional questions?

For all questions related to this advisory, please contact your nearest

Informatica Global Customer Support center:


- Informatica Global Customer Support.

At Informatica, customer success is our top priority and we’re committed to keeping you informed of updates and changes to our features to help you best achieve your business goals. With that in mind, we want to notify you of an important change to way in which cases are created through email.

 

If you would like to open a new issue with Informatica Global Customer Support, please send the email to support@Informatica.com in the format shown below.

 

Email template for opening a new Case:

 

To open a Case via email, please send emails to support@informatica.com using the email template below:


[Project Number]
<Enter only the project number you are opening a Case for>

[Case Priority]
<Enter one of the following:  P1, P2 or P3>

 

[Case Type]
<Enter one of the following:  Technical, Shipping or Administrative>


[Case Subject]
<Enter the subject of the Case – maximum 64 characters>


[Case Description]
<Enter a brief description about the issue>

 

If you are responding to an existing Case, please make sure the [ref id] is a part of the email subject or alternatively post an update via the ESupport portal.

 

To open a new Case online:

1) Log on to https://mysupport.informatica.com

2) Select “Enter Online Support” (in the upper right corner)

3) Select “Create Case”   

4) Complete required information and select submit

 

By opening a Case online you can upload all relevant troubleshooting information, such as logs, which will allow us to respond more efficiently and resolve your issue more quickly.

 

To update an existing Case online:

1) Log on to https://mysupport.informatica.com

2) Select “Enter Online Support” (in the upper right corner)

3) Select the Case under “My Open Cases”

4) Use the “Add Update” button under Quick Links to update the Case

 

We appreciate your business and are here to help you during this transition to support your success. For any further clarifications, please reach out to praman@informatica.com .



Regards,

Informatica Global Customer Support.

Informatica Customer Advisory (INF-2014-001)


Executive Summary:

The “Heartbleed Bug” has been widely reported in the news recently. The problem is caused by an issue in the popular OpenSSL cryptographic software library which is used in many software products. Any product which uses the affected version of OpenSSL is vulnerable to this bug. The issue has been fixed in a new version of OpenSSL (1.0.1g) was released and replacing the affected versions of OpenSSL with this new version to removes the issue from the software products.

 

           

Affected Software

The Informatica software and versions which use the affected version of OpenSSL are listed below and in the Knowledge Base article 173678.

  • PowerCenter 9.6,9.6.1, 9.6.1 HF1
  • Data Quality, Metadata Manager, Business Glossary, Data Explorer 9.6,9.6.1, 9.6.1 HF1
  • PowerCenter Express 9.6
  • Data Services 9.6,9.6.1, 9.6.1 HF1
  • PowerExchange 9.6,9.6.1, 9.6.1 HF1 (non-mainframe sources only)
  • Vibe Data Stream 2.0
  • Data Archive Advanced Edition 6.2
  • Data Replication 9.5.0 and 9.5.1

 

Earlier versions of products listed above are not impacted. 

 

Suggested Actions

Informatica teams are working on a high priority effort to produce updates for the affected versions of the products as soon as possible. Please refer to the KB article as to the availability of the patches and the steps to apply them.

 

Frequently Asked Questions (FAQs) related to this advisory:

 

Q1: What is the “Heartbleed Bug”

A:         OpenSSL security issue CVE-2014-0160 is popularly known as the “Heartbleed Bug”. It is caused by a issue introduced into certain versions the OpenSSL cryptographic software library which is used in many software products. Please refer to http://heartbleed.com for detailed information.

 

Q2: What is the scope of this advisory?

A:         This advisory is applicable to several Informatica products which use the affected versions of OpenSSL. Please refer to Knowledge Base article 173678

 

Q3: How do I know if I can potentially encounter the issue?

A:         Please refer to Informatica Knowledge Base article 173678 to get more details on the issue and how to identify if you might be impacted.

 

Q4: Is there a workaround or patch available for this issue? How can I be notified of an available patch?

A:         Patches for the products will be released as soon as they are ready, please refer to Knowledge Base article 173678  for updates on the patchs. You can subscribe to KB updates using the steps below:

 

To receive an email notification when an article is updated, you can subscribe to it. To subscribe to an article, perform the following:

  1. On the article view page, click the “Alert me” icon.

bleed1.jpg

The Alert Me dialog box is displayed.

 

2.       Enter your email address and click the Submit button.

bleed2.jpg

Q5: Whom should I contact for additional questions?

A:         For all questions related to this advisory, please contact your nearest Informatica Global Customer Support center:

http://www.informatica.com/products_services/customer_support/Pages/customer_support_centers.aspx

Do you want to:

  • Increase your working knowledge of Informatica products and be more productive?
  • Quickly add new team members to critical projects and train them so they are more productive and effective?
  • Have a hands-on training experience without having to be in a classroom?


Did you know:

  • Because Informatica onDemand training and eLearning tutorials are self-paced, you can take them on your time schedule
  • Informatica onDemand trainings include hands-on labs just like classroom training


Until March 31st, you can get a 40% discount on all Informatica onDemand and eLearning training -- simply register and pay between March 17-31, 2014 to receive this special discount.


Informatica self-paced training courses cover a wide variety of topics including:

  • PowerCenter for Developers, Administrators and Operations specialists
  • Data Quality for Developers and Analysts
  • Information Lifecycle Management Archiving & Retirement
  • Informatica Lifecycle Management Test Data Management
  • Informatica Lifecycle Management Dynamic Data Masking
  • Master Data Management


Informatica also has a personal onDemand subscription offering. With this subscription, individuals have access to the all the onDemand courses, for up to one year, along with 60 hours of lab time. 


Find onDemand Courses here


Dear Informatica Customers,

 

We are delighted to announce the next of the Webinar series, "Achieving High Availability through PowerCenter" on 3rd April 2014 from 8 AM to 9AM (PST).

 

Registrations for the Webinar are now open and the URL to register is https://informatica.webex.com/informatica/j.php?ED=278498037&UID=499885602&RT=MiM0 (Join as Participant)

 

Alternatively,

  

**********************************************************

High availability feature eliminates a single point of failure in PowerCenter domain and provides minimal service interruption in the event of failure. When you configure high availability for a domain, the domain can continue running despite temporary network, hardware, or service failures.

 

Below is the high level agenda for this Webinar.

  • What is HA
  • HA at Domain Level (Gateway node HA)
  • Highly available RS and IS
  • Managing resilience
  • Demo
  • Best Practices
  • Q&A

****************************************************************

About the Speaker

 

Ninju is Senior support engineer with Informatica with 6 years of rich experience in solving various customer issues. Other than Power Centre she is also expertise  in various adapter like SAP, Netezza, SAS, Lotus notes to name a few.

***************************************************************

 

If you have any issues registering for the Webinar, please feel free to contact praman or Vidya and we will be glad to help.

Informatica Support Webinars are a monthly initiative from the Global Support Organization, where a Subject Matter expert will be presenting a webinar on a particular product.

 

You can also suggest the topics of interest and we shall try to get a webinar arranged on the same.

 

Regards,

MySupport Portal Team

Dear Customers,

 

In our continued efforts to improve customer service, we are delighted to announce that on March 7th Informatica Global Customer Support will be launching an all new online Case Management portal. The transition will be seamless and will ensure a better online experience with Informatica Global Support.

 

What’s new?

• Intuitive case creation wizard closely integrated with our Knowledge base (KB) and Configuration Support Manager (CSM) Systems

• Tabular and Dashboard views of all CSM data on the Home page helping you understand your environment better

• Complete view of case progression with a status meter on the case details page

• Details of the products purchased and the associated support entitlements

• Access to pre-built Project reports

 

Preview some of the upcoming new and improved features in the video below

 

 

 

More videos are available on our YouTube Channel.

 

 

What does this change mean to you?

 

How you access the portal will not change. All your cases (formerly service requests) opened in the past 2 years have been migrated to the new system. All the migrated cases will have a new “Case Number”. You will receive a notification from Informatica Support with your new case number and instructions on how to update the case. You can continue to manage your Cases using the “MySupport”.

 

If you contact Informatica Global Customer Support using the telephone for an existing case, please ensure you use the new case number when prompted so that your call will be routed to the support engineer assigned to your case. Your local support center telephone number can be found here.

 

Have more questions?

 

Please review our FAQ section below for further queries about the new system and/or process, please contact mysupport@informatica.com.



Who should read this FAQ?


If you are a read/write or a read-only contact on a project, then this FAQ is for you.

All user's who are read/write or read only contact on a project and have access to our Online case management portal will start using the New Portal from March 7th onward. PCExpress users will continue to receive support through our discussion forums.


1. What are the New terminologies or terminology changes that I need to be aware of?

 

  • Cases: The Service Requests will now be referred as Cases.
  • Case Reference id : Every email communication will have a case reference id associated with in the subject as well as the body of the email. Customers will have to just respond to the email communications have the  reference id  intact to make sure it gets attached to the right case  when sending email to support@informatica.com . a sample of the ref is available below.

ref-id.JPG.jpg

  • Dashboards:  A new section that allows you to see reports such as Cases created by Months, Cases by Status, the initial response SLA of Cases Open and Cases reported by Contacts for the selected Project. All data displayed is for the past 365 days.
  • CSM Health Check Report: This section will show you the a quick overview of your CSM environment health check.and other findings of a selected Tech Profile and CSM on the Home page.
  • Escalation Flag: This flag provides you option to Escalate (or re-escalate) a case at any given point of time.


2.  Will all the historic data be migrated to the new system?


Yes, we are migrating 2 years’ worth of data into the new system. All cases opened since

1st January 2012 have been migrated. This includes case emails, comments and attachments as well. All migrated cases on the portal can be identified with the Legacy case number tag in the case details page.


legacy.JPG.jpg

 

 

3 . I am the primary contact for my project; will I continue to get the visibility on Cases on my project?

 

           Yes. There is no change in the existing functionality. As a primary contact on a project, you will continue to have visibility into the cases that are opened and also if there are any changes to the contacts for that project.  An email notification will be sent out to you (the primary contact) every time a new case is opened for the project. Additionally, you can also manage your Project Cases online by clicking on the Cases tab.


Project cases.jpg



 

4.  Is there a limitation on the size of files I can upload?

    

Yes, there is a limitation of 5 MB on the size of files that can be uploaded. However if there is a need to upload files greater than 5 MB, you can do so using the uploading the files into the TSFTP server.  This option is available in the case details page.


TSFTP.JPG.jpg

  

5. How can I get an export of all my cases?


Unlike before, where you were asked to contact our Customer Liaisons, you can now use the Export to Excel option from the Cases section. You can use the export option for all your open Cases from under “My Open Cases” section and the Project related Cases from under “All Project Cases”.


Export.JPG.jpg



6 What are the asset and entitlement details?

 

We have introduced a section on the new support portal called the “Assets and Entitlements” under the Project tab. This section provides information of all the products owned by the project and their support entitlement levels.

 

Assets.JPG.jpg

7. Where can I view the status of bugs/ enhancements opened on behalf of my Project?

 

All bugs and enhancements associated with your projects are visible under the Change Requests Sections of Projects Tab. You can also access it from the Change Requests link from the Quick Links section.


Change Requests.jpg

8.  I am a primary contact, how can I manage my other contacts?


All Primary Contacts will have access to add/remove or edit the Project Contacts and their information by accessing the Contacts tab and clicking on the Edit option against the contact name on the portal. Additionally primary contacts also have an option to add any new contacts into the projects, by using the “Create New User” function on the portal.


Contacts Management.jpg

  9. Is there a way to identify the cases that are escalated?


Yes, going forward all cases that are escalated will have the “Escalation” flag enabled in the case details page.


Escalate.JPG.jpg

 

10. What are Project Milestones and why should I share this information?

 

A project milestone is information on any on-going or future projects that customers have on their road-map. Project milestones shared by a customer is valuable information for Informatica Support since it provides us insight into the type of projects, what stage of the implementation the project currently is in and the tentative go-live date. This also helps Informatica support engage the right resources at the right time and ensure a successful and timely go-live of Informatica projects.

Project-milestones.JPG.jpg


11. How do I search my old SRs with SR number? I did not see any option in the portal to perform this activity.


You can use the Search Cases tab to search for all your (and the Project) Cases. In the Search Cases tab, you can search for cases based on the following fields:

  • Case Number
  • Status
  • Priority
  • Contact Email
  • Cast Type
  • Legacy SR Number
  • Search based on date Range.


A screen shot of the same is available below.

 

search.jpg


 

12. How can I view closed cases? I see only open cases so far.

 

While you can search for all the cases from our Search Cases tab, if you need to look for all your closed cases, you can use the Export to excel option in the Cases tab. This will generate a list of all cases including closed one's.The columns listed are  Case Number, Description, Priority, Status and Project name.

Hello All,

With the recent upgrade of the MySupport portal, the platform provides us with a list of new features and enhancements. I shall be blogging the new features in the coming days which will help you leverage the portal and its content better than before.

 

Filter out the Noise and track what matters


Create your own streams on the fly and filter out the noise of community activity. Your custom streams allow you to focus your attention on what matters: a particular topic, place, or team. For example, you canm have streams for a specific product or documents or PAM for a specific product.  Go ahead and create your own custome streams and be up-to-date with all information that matters

 

How do I create an activity stream?

To create a new stream, just click New Stream in the Activity stream (https://communities.informatica.com/activity ) and start using the Streambuilder to add items. You can save additional content items, people, or places by scrolling through any of your existing streams or flipping through any of the browse cards. In addition, the Jive Genius, Matters Most, and Recommended for You features help useful content, people, and places find you.

 

Select  Activity & Inbox -> Click on New Stream

Name your Stream (in the below example 951 PAM)

Search for the space/community that you are interested to follow and add to the stream

Once the community is added it shows up in the stream then click on done (by the name of the stream)

You are all set, once a new dcoument is uploaded into the space/community of your stream, you get notified similar to the screen shot below.

 

blog1.png

 

 

Once the community is added it shows up in the stream then click on done (by the name of the stream)

 

 

blog2.png

You are all set, once a new dcoument is uploaded into the space/community of your stream, you get notified similar to the screen shot below.

 

 

blog3.png

 

 

I hope this feature helps you create your own streams and you will always be on top of all the updates.

Dear Informatica Customers,

 

We are delighted to announce the next of the Webinar series,  Introduction to Informatica PowerExchange Architecture and What  Makes CDC  Workflows  Different  on 31st  October 2013 from 8 AM to 9 AM (PST).


The presentation is in two parts. 

  1. PowerExchange Architecture overview
  2. What makes CDC workflows  different from non-CDC workflows.  

 

Registrations for the Webinar are now open


-----------------------------------------------------
To register for this meeting
-----------------------------------------------------

  1. Go to https://informatica.webex.com/informatica/j.php?ED=252292232&RG=1&UID=0&RT=MiM0
  2. Register for the meeting.


Alternatively,


  1. You can also register by visiting the URL: https://informatica.webex.com
  2. Provide the meeting number:  597 017 419
  3. Click on "Join Now"


More details are available below:

=========================================================

Agenda includes

 

  • PWX Batch Architecture
  • PWX CDC Architecture 
  • What Makes CDC  Different: 
    • Unit of Work cleanser
    • Virtual Change Stream 
    • Session Restart and Recovery 
    • PWX messages in  a session log.  

 

About the Speaker

 

Ron Root is  a senior product specialist  with the PowerExhange  product.  His 40 years in the industry include  15 year working with change data capture products, including  the last 9 years  with PowerExchange CDC. 

 

 

If you have any issues registering for the Webinar, please feel free to contact praman or Vidya  and they will be able to help.

 

InfaSupport Webinars are a monthly initiative from the Global Support Organization, where a Subject Matter expert will be presenting a webinar on a particular product.

 

You can also suggest the topics of interest and we shall try to get a webinar arranged on the same.

 

 

Regards,

MySupport Team

Welcome to our all new My Support portal on a Social Business Platform!

 

We are excited to announce the launch of an all-new My Support portal, powered by the latest version of the Jive Social Business Platform. We have redesigned our layout with simplicity, ease of use, a strong focus on content delivery and effective self-service to all our customers.

 

So, what's new?

 

All New and Redesigned Home page

 

A redesigned, flexible Home page combines your Inbox and Activity streams with elements from your community's Overview page.  You now have easy access to your Profile settings along with Notification alerts.


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Consolidated Inbox notifications and Activity Page

 

Different types of notifications are now rolled up in your Inbox to minimize the number of items you see listed there. You can also now filter by participant in the Inbox.

 

 

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Now, you can create content right from the Activity page by just clicking the icon for discussion, blog post, document, and so on.

 

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Custom Attention Streams:

 

Focus your attention by choosing who and what you want to follow in your own custom streams. Your custom streams allow you to focus your attention on what matters: a particular topic, place, or team. For example, you might have streams for new releases, Product Availability Matrices, Posts from the My Support Team, Alerts from a particular space or a post, and so on.

 

To create a new stream, you just have click New Stream in the Activity stream and start using the Streambuilder to add items. You can save additional content items, people, or places by scrolling through any of your existing streams or flipping through any of the browse cards

 

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When you follow a particular community, you will have the choice select the stream in which you would like to get the alerts:

 

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Ask the Community

 

 

Before posting your questions on any of the communities, you can now Ask the Community. The new revolutionary search capability uses a rich understanding of your subject and contexts to predict what you need to know and what you're looking for.

   

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SEAMLESSLY SOCIAL

 

Bring the power of social business into My Support, we now have Facebook like Notifications, Share, Follow and Like options. You can also make use of the @mention option (similar to Twitter mentions) to direct a question at particular member of the community.

 

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Some of the other salient features include:

 

  1. Auto save option: Automatically saves the content while you are still creating the draft. If you have started a discussion and forgotten to post it and think you have lost the content, do not fret any more! They will be saved in you Drafts under Browse > Content > Drafts.
  2. Trending Content and People: The most viewed topic and people of the My Support will be displayed in your Activity Page.

 

Beneath this new outlook, our core remains the same. We are still the same people who go the distance, pay attention to details, and who are devoted to provide complete customer satisfaction. 

 

We would also appreciate your thoughts on how our efforts have resonated with you. Please at mention praman or Vidya to provide your feedback.


Regards,

MySupport Team

Informatica Global Customer Support is delighted to bring to you our first set of Structured Troubleshooting Wizards also known as Informatica Expert Assistant. This new support channel will deliver personalized support information to our customers in an interactive manner. The wizard-driven troubleshooting tool will help you isolate and resolve issues on your own. The questions asked and steps provided here are intended to help you solve issues through self-service.

 

 

 

With a vision to empower our customers, we are constantly looking for new ways to engage and enable customers. Informatica Expert Assistant is our latest initiative in that direction.

 

 

 

Key highlights of Informatica Expert Assistant:

 

 

 

  • Topics categorized by product family such as PowerCenter, MDM, ILM, Data Quality, B2B etc.
  • Troubleshooting and How-To information in the form of Interactive flowcharts
  • Simple and easy to use interfaces accessible through My Support portal
  • Option to provide feedback on content and structure

 

 

 

So what are you waiting for, go ahead and explore this space now!!

 

 

 

Don’t forget to send us your feedback. We are listening!

 

 

 

-Informatica Global Customer Support Team

Thank you all for attending the INFASupport Webinar, the first of the Informatica Support Webinar series that was hosted on 02/07/2013 .The webinar on "Whats new in Informatica Data Quality 9.5.x" was brought to you by Informatica Global Customer Support.

 

The Agenda for the Topic included:

 

  • Profiling enhancements
  • Data Domain Discovery
  • Enterprise Discovery
  • Entity Discovery
  • Human Task/Workflow/IDD
  • Transformation Enhancements
  • Content Sets
  • Q & A

 

 

About the Speaker

 

Robert Whelan is a Data Quality Product Specialist with Informatica Global Customer Support. He has been working with Data Quality in Informatica for 5 years and is the go to person for any IDQ related questions.

 

 

The recording can be viewed at http://www.youtube.com/watch?v=vFtyvqzjAt0

 

This Webinar series is a monthly initiative from the Informatica Support, where Subject matter experts will be presenting on different products from a support perspective.

 

You can log on to our Support portal https://mysupport.informatica.com  or follow us on twitter at https://twitter.com/INFAsupport for more details about the next topics lined up for the coming months.

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