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Informatica Network

47 Posts authored by: Pattabhi Raman

                                                       

                                                            Thanks You

 

 

 

Thank you for taking the time to provide information about your Project. This information is valuable to us and will help us better serve tailored content around best practices, aid notifications, and recommendations.

 

As a show of commitment, you are now eligible for “Critical Milestone Service” valued around $4100 and will also be entered into a monthly drawing of Apple Watch Series 5.

 

To discuss the next steps on how to leverage the Critical Milestone Support, please send a note to icare@informatica.com. Below is a detailed explanation about the Critical Milestone Support

 

What is Critical Milestone Support?

 

This offering provides short-term, proactive Informatica based assistance at critical stages during a project. Milestones can include migration of Informatica environments from test/development to production, migration of the Informatica production environment to a new server, installation or upgrade of products.

 

The support offering includes the following:

• Review of milestone or project activity

• Mitigation of risks by identifying known issues or potential problems and review of third-party software to ensure interoperability

• Real-time support provided by a GCS engineer who has become familiar with the environment and project prior to the event thus saving time if a critical issue arises.

 

The aim of Critical Milestone support is to provide customers with proactive, collaborative service and therefore, reduce risk during a critical phase of a project.

 

There will be GCS involvement before the task to:

• Identify any “known” issues before commencing the activity

• Review of third party products and dependencies (such as operating system and database versions)

• Recommend steps or specific tasks to undertake

• Review success criteria

• Review roll-back plans

• Lower risk when implementing system changes by having direct support from experienced Informatica personnel

• Knowledge transfer

 

Qualifying customers are entitled to use this service once per maintenance year. If the service is required more than once in the year, it can be purchased at an additional cost.

 

 

Informatica Customer Success Team

The Informatica Global Customer Support Team is excited to announce an all new technical webinar and demo series – Meet the Experts, in partnership with our technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Data Integration, Data Quality, Big Data etc. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

Topic and Agenda

 

  • Meet the Experts –  What’s new for Informatica Big Data Management in Winter’17?
  • Date: February 7th 2018
  • Time: 8:00 AM PST
  • Duration: 1 Hour

 

Informatica BDM gives you more innovations than ever with our latest BDM 10.2 release in winter 2017. New big data and cloud capabilities and features simplify adoption so you can respond to business requirements faster than before. Watch this upcoming webinar to learn:

 

  1. New features in Informatica BDM 10.2
  2. Details on BDM on Cloud (AWS and Azure)
  3. Sneak preview of our Roadmap (Highlights of 10.2.1 release)
  4. Demo
  5. Q & A

 

  Speaker:

 

Sumeet Agrawal, Director Big Data Management

 

 

-----------------------------------------------------
To register for this meeting
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/j.php?RGID=r1610a99dca8bfca112f557ba16f9a07f

  1. 2. Register for the meeting.

    Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

    To view in other time zones or languages, please click the link:
    https://informatica-events.webex.com/informatica-events/j.php?RGID=r38bd4bf5280a37e2a7910846f5b97bbd

    -----------------------------------------------------
    For assistance
    -----------------------------------------------------
    1. Go to https://informatica-events.webex.com/informatica-events/mc
    2. On the left navigation bar, click "Support".
    You can contact me at:
    network@informatica.com

 

 

Regards,

  MeetTheExperts Team

Dear Customer,

The Informatica Global Customer Support Team is excited to announce an all new technical webinar and demo series – Meet the Experts, in partnership with our technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Data Integration, Data Quality, Big Data etc. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

Topic and Agenda

 

  • Meet the Experts –  Basics of MDM Smart Search with live demo, the way the business needs it
  • Date: January 16th 2018
  • Time: 8:00 AM PST
  • Duration: 1 Hour
  • Different options available within the smart search UI to fine tune the results (facets and filters)
  • Use synonyms and noise word filters to customize the business needs
  • Understand the near real-time search capabilities
  • Different aspects of searches including the wild card search & type-ahead search
  • REST API searches to integrate the smart search API in your existing interfaces

 

Link to the previous Webinar on MDM Smart Search Overview and Demo

 

Speakers:

 

Rohan Sawant – Senior Engineer MDM Support.

 

 

To register for this meeting
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/j.php?RGID=r6feae64a750272eace8590339424ee74
2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

To view in other time zones or languages, please click the link:
https://informatica-events.webex.com/informatica-events/j.php?RGID=rb19d961db0c6057d5f9453b0b8e0dcfc

-----------------------------------------------------
For assistance
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/mc
2. On the left navigation bar, click "Support".
You can contact me at:
network@informatica.com

 

 

Regards,

MeetTheExperts Team


Dear Customer,

The Informatica Global Customer Support Team is excited to announce an all new technical webinar and demo series – Meet the Experts, in partnership with our Technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Master Data Management, Data Integration, Data Quality, Big Data etc. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

Topic and Agenda

 

 

  • Topic – MDM Smart Search Overview & Demo
  • Date: October 24th  2017
  • Time: 8:00 AM PST
  • Duration: 1 Hour
  • How smart search is different from the legacy fuzzy match?
  • General architecture
  • Real time API access to embed smart search in your own applications
  • Best practices and troubleshooting tips

 

 

 

Registration details for the Webex

 

Topic: MDM Smart Search Overview & Demo
Date: Tuesday, October 24, 2017
Time: 8:00 am, Pacific Daylight Time (San Francisco, GMT-07:00)

 

-----------------------------------------------------
To register for this meeting
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/j.php?RGID=r410952052ff5d1d66ab32c0d5938f540
2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

To view in other time zones or languages, please click the link:
https://informatica-events.webex.com/informatica-events/j.php?RGID=rde5a6437085bad250366cb681a87e887

-----------------------------------------------------
For assistance
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/mc
2. On the left navigation bar, click "Support".
You can also contact us at:
network@informatica.com

 

 

Regards,

Informatica Network Team

The Informatica Global Customer Support Team is excited to announce an all new technical webinar and demo series – Meet the Experts, in partnership with our Technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Master Data Management, Data Integration, Data Quality, Big Data etc. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

Topic and Agenda

 

 

  • Meet the Experts – MDM 10.2 Realtime APIs using Business Entity Services
  • Date: July 18th  2017
  • Time: 8:00 AM PST
  • Duration: 1 Hour

 

Unleash the power of data driven digital disruption with real time API calls to provide the master data that your business desires in the way they want. The latest version of Informatica’s market-leading, multidomain MDM platform 10.2 enhances the business and data steward experience by providing real time APIs which can be defined and distributed with a flexible and most intuitive user interface.

 

Join us as we introduce the next generation Business Entity Services and demonstrate how we are delivering revolutionary new approaches to your real time API interfaces. Get ready to grab the ‘under the hood’ tips and techniques to replace the existing API interfaces you may have, with the new age interface including REST framework.

 

  • Business Entity Services (BE/BS) - Introduction
  • Replacing Service Integration framework (SIF) with BE/BS API – Comparison, tips and tricks
  • BE/BS extensions – An incredible approach to implement service customization
  • Provisioning UI – Next generation UI, the most flexible and powerful application to configure the business entities
  • Demonstration – Yes, a live demo on how to configure and consume the APIs

 

Speakers

 

  • Alex Chigrinets , Lead Product Specialist, MDM

 

Registration details for the Webex

 

Topic: MDM 10.2 Realtime APIs using Business Entity Services

Date: Tuesday, July 18, 2017
Time: 8:00 am, Pacific Standard Time (San Francisco, GMT-08:00)

-----------------------------------------------------
To register for this meeting
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/j.php?RGID=rda6161d7016bf6b3ed5012958ddaf73d
2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

To view in other time zones or languages, please click the link:
https://informatica-events.webex.com/informatica-events/j.php?RGID=ra42551d924410ab9ad8d75061c5d8713


You can contact us at:
network@informatica.com

In this technical session, we will discuss the reasons many customers are extending PowerCenter to support cloud data warehouses on AWS with Amazon Redshift and review common patterns for Amazon Redshift adoption.


We will overview the Amazon Redshift architecture and discuss available options from Informatica for extending PowerCenter to support Amazon Redshift. We will share details about using prebuilt Informatica connectors for Amazon Redshift and other AWS services such as Amazon S3, and overview advanced scaling features such as grid, partitioning, and pushdown optimization.

 

Key webinar learnings:


• AWS journey and Amazon Redshift: Key benefits and capabilities.

• Key use cases for extending PowerCenter with Amazon Redshift.

• Extending with PowerCenter Redshift connector vs extending with Informatica Cloud Redshift connector.

• Scalability features like grid, partitioning and pushdown optimization to maximize the power of Amazon Redshift

• AWS deployment options: Single-click deployment of PowerCenter on AWS EC2 and Informatica Cloud ‘Pay as You Go’ via AWS Marketplace

• Demos of key use cases


Webinar Registration Details


Registration link:  https://www.informatica.com/about-us/webinars.html?commid=251251

Date: 2nd may 2017

Time: 8 AM PST

Speakers: Meera Srinivasan, Prateek Shrivastava and Andrew McIntyre - Informatica  Product Management

Informatica has now released Cloud B2B Gateway in response to customer and technical architecture shifts

Join us for this 45 minute session where you can “Meet the Experts” of B2B, who will explain how changes these affect your organization and then give you a chance to preview the newly released product.

 

Dan Rezac, who has been in the B2B space for 20 years will cover some of the reasons for the shift and then Thomas Bennett from Critical minds Advisory will walk through the important steps for deploying Cloud B2B Gateway, including the new and changed features along with the change in architecture of the B2B DX application.  He will also provide several best practices and a look at the Cloud B2B gateway product capabilities.

 

Webinar Registration link : 5 Ways B2B In the Cloud Makes Life Easier for Commerce

Date : 28th MArch 2017

Time : 8:00 AM PST

Duration : 45 Minutes

 

Agenda

******************

- B2B Data Exchange overview

- B2B Architecture

- New Cloud B2B Gateway product features

- Typical steps in an deployment process

- Deployment best practices

- Product Tour /  Features

- Q&A

****************

The Informatica Global Customer Support Team is excited to announce an all new technical webinar and demo series – Meet the Experts, in partnership with our technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Data Integration, Data Quality, Big Data etc. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

 

 

Topic and Agenda

 

Topic: Technical Deep dive into Informatica MDM 10.2 upgrade
Date: Thursday, April 6, 2017
Time: 8:00 am, Pacific Daylight Time (San Francisco, GMT-07:00)

Duration: 1 Hour

 

-----------------------------------------------------
To register for this meeting
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/j.php?RGID=r499b689799753ac3f924e4762bf2714e


2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

To view in other time zones or languages, please click the link:
https://informatica-events.webex.com/informatica-events/j.php?RGID=r39a41e024a3462b8e4d12a12c535715d

-----------------------------------------------------
For assistance
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/mc
2. On the left navigation bar, click "Support".
You can contact me at:
network@informatica.com


 

Agenda of the meeting

 

We will walk you through the important steps for Master Data Management 10.2 upgrade, including the new and changed features along with changes in architecture of the Master Data Management application. We will also go over common issues with the upgrade and discuss how you could work around them.

 

 

Agenda

 

- Master Data Management versions a timeline

- Change in Architecture since 9.X release

- New Features in 10.2 release

- Performance comparison of various releases.

- Typical steps in an upgrade process

- Changed components and how they affect you

- Common issues and work arounds.

- Q&A

 

****************

 

 



Do you use PowerCenter or Metadata Manager today? And are you interested in building a unified metadata view across all types of data assets in your organization? Enterprise Information Catalog(EIC) enables you to manage and maximize the value and reuse of all enterprise data assets across the enterprise. With EIC, you can automatically catalog all data assets and build a unified view of all metadata – business and technical, while providing a google like search to find and understand data assets.

 

Join this technical presentation and demo to learn more about how EIC can help you with


• Automatically build a data catalog for all types of data assets

• Get unified metadata view and data lineage

• Manage and maximize the reuse and value of data assets for both IT and Business


Webinar Details


Topic : Informatica Enterprise Information Catalog – Technical Deep Dive and Demo

Date : April 5th 2017

Time : 8:00 AM PST



Registration Link : https://www.informatica.com/about-us/webinars.html?commid=251043



-Informatica Network Team.

Answering toughest marketing questions using analytics is on top of mind for every marketing leader. Despite years of investment in slew of applications - ranging from online advertising to web technology, to marketing automation and CRM - most B2B and B2C marketing organization still struggle to answer key questions such as


-What’s the value of various marketing touches, programs, and channels?
-How did their marketing campaigns perform and what influence they had on the opportunities, pipeline, and revenue?
-Which interactions resulted in a sale?
-What events occurred and in what order, which touches and when they took place?

Answering these questions hold the key to successful marketing but organizations still fly blind in turning data into actionable insights.

With Informatica Marketing Data Lake, data-driven marketers can maximize the return on marketing investments. By combining data ingestion, data quality, governance and master data management, Informatica Marketing Data Lake enables marketing teams to understand granular insights about campaigns and other marketing activities that help increase sales effectiveness, customer loyalty and deliver higher return-on-investment.

In this webinar you will learn from experts and get an in-depth demo showing:
-How to integrate data from your marketing applications into your data lake
-How to ensure the data in your marketing data lake is clean
-Create an enriched and trusted profile of prospects, customers, and accounts along with the relationships
-Deliver quality data to marketing analytic initiatives


Date: February 2nd, 2017

Time 9:00 AM PST

Registration: Register here

Are you struggling to unlock the full potential of all your enterprise data assets?


Data is diverse and distributed across many different departments, locations, systems, and platforms (some on-premise and some in the cloud), making it challenging to know exactly what data you have. Informatica Enterprise Information Catalog enables both Business and IT to realize the full potential of your enterprise data assets and maximize the value of your data.


Webinar Details


Date : Wednesday, Dec 14, 2016

Time : 8.00am - 9:00 am PST/ 11:00 am – 12:00 pm EST

Registration Link


Topic and Agenda

Enterprise Information Catalog from Informatica enables you to catalog, discover and understand all types of data using smart machine-learning algorithms and easy-to-use search and exploration.


Learn more about

  • How you can catalog and discover all types of data across the enterprise
  • Find data assets through powerful semantic search
  • Understand your data with 360 relationship views and lineage
  • Enrich data assets with business context and crowd-sourced annotations.

 

Speakers,


Deepa Sankar, Director Product Marketing

Gaurav Pathak, Director Product Management


Register for the Webinar here



Informatica Network Team.

The Informatica Global Customer Support Team is excited to announce an all new technical webinar and demo series – Meet the Experts, in partnership with our Technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Master Data Management, Data Integration, Data Quality, Big Data etc. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

Topic and Agenda

 

  • Meet the Experts – What’s new in MDM v10.2 Release?
  • Date: December 8th 2016
  • Time: 8:00 AM PST
  • Duration: 1 Hour

 

Join us for an hour-long session to take a look “under the hood” as we share the freshest updates and enhancements we made available to our customers.

 

  • See the latest features and functionalities available in our flagship MDM solution
  • Explore the flexible and powerful user interface with rich new page layouts that make it easier to view, add and update business-critical data and relationships
  • Meet Entity 360, a UI platform for building business user focused rich interfaces such as Customer 360, Product 360, and Supplier 360
  • Learn how to improve your customer and business profiles with our Contact Validation Data-as-a-Service (powered by Dun & Bradstreet), which helps you fill in the missing information you need, for accurate records, you can swear by.
  • Interact directly with Informatica MDM product management and MDM support team to get your questions answered.

 

Speakers

  • Lesley Hanly, Director of Product Management, MDM
  • John Thomas, Product Management, MDM
  • Sanjay Das, Director of Technical Support, MDM
  • Prash Chandramohan, Principal Product Marketing Manager, MDM

 

Registration details for the Webex

 

Topic: What’s New in Informatica MDM v10.2?
Date: Thursday, December 8, 2016
Time: 8:00 am, Pacific Standard Time (San Francisco, GMT-08:00)

 


-----------------------------------------------------
To register for this meeting
-----------------------------------------------------

 

  1. 1. Go to https://informatica-events.webex.com/informatica-events/j.php?RGID=r88dcdd844c735eb4a97edf7391f104dd

  2. 2. Register for the meeting.

    Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

    To view in other time zones or languages, please click the link:
    https://informatica-events.webex.com/informatica-events/j.php?RGID=r8c1c6a6f0fdb1cbbb431afe04b287d2d

    -----------------------------------------------------
    For assistance
    -----------------------------------------------------
    1. Go to https://informatica-events.webex.com/informatica-events/mc
    2. On the left navigation bar, click "Support".
    You can contact me at:
    network@informatica.com

The Informatica Global Customer Support Team is excited to announce an all new technical webinar and demo series – Meet the Experts, in partnership with our technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Data Integration, Data Quality, Big Data etc. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

Topic and Agenda

 

  • Meet the Experts – How to improve Analytics by doing Data Quality and DAAS centrally in Data Integration Hub
  • Date: December 6th 2016
  • Time: 8:00 AM PST
  • Duration: 1 Hour

 

To maximize the business impact of analytics, you need everyone in the team using high quality, fresh data consistently across the organization.  Leveraging tools to cleanse and enrich data are critical to improve the quality of data for analytics, but even the best data quality and data as a service product may not boost the quality of analytics across your organization if they are use inconsistently across projects. By doing data quality and enrichment centrally in an integration hub, the processing and delivery of fresh and consistent data to all analytics systems can be automated.  Every analytics system that needs the latest prepared data can subscribe to published certified data sets.

 

During the webinar, you’ll learn how:

 

· Centralization of data cleansing is key to analytics success

· Dependence on central IT can be reduced with self-service access to curated data

· Data quality in the central hub ensures consistent use of clean data

· Centrally enriching data contributes to more accurate analytics

 

This is a Meet the Experts webinar with the Informatica Expert team on Data Integration Hub, Data Quality and Data as a Service focused on the benefits of doing Data Quality and DaaS enrichment centrally.  We will go through an overview of how this works and the key capabilities of the Informatica products making up this solution. We will show a product demo highlighting how to use Informatica Data Quality and DaaS centrally with Data Integration Hub publications and take questions from the audience.

 

Agenda:

 

  • Introduction
  • Informatica Data Quality overview
  • Data as a Service to enrich customer data
  • Data Integration Hub to power centralized data cleansing and enrichment
  • Demo of using Informatica Data Quality and DaaS within Data Integration Hub publications
  • Technical Q&A session with the Expert Team

 

Speakers:

 

Scott Hedrick, Director Product Marketing

Thomas Brence, Director Product Marketing

Stefan Manns, Senior Product Specialist

 

Registration details for the Webex

 

Topic: Meet the Experts – How to improve Analytics by doing Data Quality and DaaS centrally in Data Integration Hub
Date: Tuesday, December 6, 2016
Time: 8:00 am, Pacific Standard Time (San Francisco, GMT-08:00)

-----------------------------------------------------
To register for this meeting
-----------------------------------------------------
1. Go to
https://informatica-events.webex.com/informatica-events/j.php?RGID=r1635db6e12af66575d569c8e796147e4
2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

To view in other time zones or languages, please click the link:
https://informatica-events.webex.com/informatica-events/j.php?RGID=r29eb867b8c2cfee079e130980e5c316c

-----------------------------------------------------
For assistance
-----------------------------------------------------
1. Go to https://informatica-events.webex.com/informatica-events/mc
2. On the left navigation bar, click "Support".
You can contact us at:
network@informatica.com


Webinar Recording is available below



Regards,

Network Team.

If a Picture is Worth a Thousand Words, Then Is a Video Worth a Million? We at Informatica Global Customer Support (GCS) are delighted to announce the launch of a new screen recording feature with which we are another step closer to assisting you with your technical issues more quickly and efficiently.

 

You can now articulate your problem more effectively and help expedite issue resolution through the power of videos. The screen recording feature allows you to record a video of your issue and attach it to your case seamlessly. It’s easy to use and easily accessible from your ESupport Case management portal.

 

Below is a short demo and list of FAQ’s on the new functionality

 

How do download the screen recorder?

 

One of the pre-requisites to submit the video recording is to download the screen recording software.  The Recorder software can be downloaded through the ESupport portal.  On your ESupport (case management) Home-page:

  1. Click Quick Links > Download Screen Recorder tab.
  2. Run the .exe to install the recorder on your system. You only need to download it the one time.

 

Quick-links.png

 

OK, I have downloaded the recorder, now how do I submit a screen recording?

 

The video update to a case can be submitted either during a new case creation or while updating an existing case. The screen recording option is available during Step 2 of the case creation process

 

Step-2 screen record.jpg

 

 

To update an existing case ,  click on a Case. The Quick Links section lists the Screen Record button.

case-update.png

 

What functions are available in the recorder

 

The recorder provides options to set the screen resolution, full-screen mode and also mute and un-mute the mic while recording

 

Scree-recorder.jpg

 

How do I upload/attach the video to the case?

When you click Stop on the recorder, the video is automatically uploaded. Click Done when finished and the video will also automatically be added as an attachment to the case. Scroll down to Updates on your Case page and you will see the video attachment.

case-upload.jpg

 

 

I accidentally recorded sensitive information, what should I do?

If you recorded and submitted any sensitive personal data, including but not limited to Personally Identifiable Information (PII), Protected Health Information (PHI) or Personal Financial Information (PFI), contact Global Customer Support (GCS)  support@informatica.com  immediately to ensure deletion from the system.

Additionally, all screen recording that is uploaded to an existing case  can be deleted immediately, However,  the videos uploaded during case creation do not have the delete option.

 

delete-video.jpg

 

Can I record a video, save it, and attach it later to my case?

 

To make it really easy for you, we have integrated it into your ESupport (case management) page so you can easily record and attach videos as you are filling in details. Oftentimes, a project has multiple cases open with us and therefore, we have integrated the recorder to work from the Case page only. This will ensure that the video attached is only related to that case. However, Yes, you can additionally record the issue and upload the video separately. To do this:

  1. Open the screen recording software independently and record your video.
  2. Then on your ESupport (case management) page, click Quick Links > Upload to TSFTP
  3. Upload the file as a regular content into the home folder of  the TSFTP Server.

 

Why is my video not attached to my case? I uploaded the video but it is not attached to my case.

There could be circumstances where a video fails to upload to the case. A few reasons could be

  • Network connectivity issues
  • An Issue with the actual video recording service.

However, Don’t worry, all the videos that are recorded using the screen recording feature maintain a local copy on your system. The videos are copied on to the following location

              C:\Users\<Username>\Videos

You can upload those videos into the TSFTP server as an attachment.

 

Is it possible to delete an attachment video?

No, once you attach a video, it is not possible to delete it from Updates section on you case page.

 

I get an I/O exception error when I try to initiate a recording. How do I fix it?

We have had a few customers report of an I/O Exception error or timeout errors while trying to launch the recorder. This is mostly due to the proxy server and security settings in your network. We have a fix for this issue. Please reach out praman to , since we are addressing this issue on a case by case basis since this involves registry changes.

 

 

Happy Recording

Informatica Network Team

The Informatica Global Customer Support Team is excited to announce an all new technical webinar and demo series – Meet the Experts, in partnership with our technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Data Integration, Data Quality, Big Data etc. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

Topic and Agenda for the month of September

 

  • Meet the Experts – Deep Dive and Demo of Data Integration Hub for PowerCenter Users
  • Date: September 29th 2016
  • Time: 8:00 AM PST
  • Duration: 1 Hour

 

Are you planning to modernize your analytics systems or enterprise applications to ensure every system is getting fresh, curated data?  Are you interested in learning more about how an integration hub can increase productivity and data integration organization through a combination of centralized management and self-service for distributed teams?

 

This is an invitation only deep dive webinar with the Informatica Expert team on Data Integration Hub focused on how the hub can be leveraged by PowerCenter users. We will go through use cases, best practices and what we have learned from customers including Rabobank, MasterCard and Humana. We will show a product demo highlighting how to develop custom mappings in PowerCenter to be used as Data Integration Hub publications.

 

 

  • Overview of Data Integration Hub
  • Example customer use cases for Data Integration Hub
  • Best practices for PowerCenter users implementing a hub
  • Data Integration Hub demo
  • Technical Q&A session with the Expert Team

 

 

Speakers:

 

Scott Hedrick, Director Product Marketing

Charlie Hughes, Director, Domain Expert

Etai Margolin, Principal Product Manager

Stefan Manns, Senior Product Specialist

 

 

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To register for the  Webinar
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1. Go to
https://informatica-events.webex.com/informatica-events/j.php?RGID=r338336d924ecac0ab30ebd4063d33574
2. Register for the meeting.
3. Check for confirmation email with instructions on how to join



Regards,

Informatica network Team

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