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Informatica Network

65 Posts authored by: Vidya

KB Articles

 

  1. HOW TO: Determine if PWXCCL  and LogMiner are staying current (145148)
  2. HOW TO: Set a PowerCenter service Custom Property (18015)
  3. HOW TO: Create an Error Severity file (138134)
  4. ERROR: "SIP-11043: Data was not cleansed correctly for M_GWM_PHONE. Exported 5 from landing, cleansed 5, rejected 0 but staging table has 4 and reject table has 0.'" when running the stage job in MDM (138241)
  5. Batch Unmerge functionality in MDM (142194)
  6. ERROR: "[DOM_10079] Cannot start service [MM_SQL_R2] on any node specified for the service" when the service fails to enable when using SQL Server      Windows authentication in Metadata Manager (145124)
  7. ERROR: "[IDP_0009] Profiling Data Service plugin not configured properly" when creating a profile in the Analyst tool (137069)
  8. ERROR: "[AT_14502] Cannot close connections to the Data Integration Service because of an internal error." when Analyst service fails to start (144338)
  9. "RR_4036 Error connecting to database. Data source name not found and no default driver specified." when running session with PowerExchange ODBC on UNIX (17154)
  10. HOW TO: Generate Informatica Support Console license (119559)
  11. Environment Variables used in IIR/MDM-RE/DCE/SSA-NAME3 (138621)
  12. HOW TO: Use Upsert option with Salesforce IdLookUp Or External ID (124909)
  13. HOW TO: Use MetaQuery in Support Console to extract information related to Object level property from PowerCenter Repository (134902)
  14. HOW TO: Enable display of Microsoft Word 2007/2010 and Excel 2007/2010 files for Windows 7 in the IntelliScript editor (122568)
  15. ERROR: "The PowerCenter repository upgrade failed" in the Service log when Metadata Manager Service does not start (140873)
  16. Knowledge Link: PowerExchange for SAP (109619)
  17. Best practices to ensure protection of personal information within Production Applications and Databases using Dynamic Data Masking (124481)
  18. HOW TO: Configure the keystore with certificates from a CA like Verisign, Thawte (16553)
  19. Knowledge Link: Troubleshooting Informatica Data Explorer (111486)
  20. "[ICMD_10033] Command [RestoreDomain] failed with error [RSVCSHARED_00021] Internal error. Failed to get a repository connection unique ID for the following reason: ['host:host']" while running RestoreDomain (123464)

 

 

How-to-Libraries

  1. Using PowerCenter to Process Flat Files in Real Time
  2. Informatica 9.5.1 Supported Upgrade Paths
  3. PowerCenter Repository Maintenance
  4. How to Use PowerCenter Web Services to Extend the Power of Data Integration
  5. How to Achieve Greater Availability in Enterprise Data Integration Systems
  6. Running a Workflow on a PowerCenter Grid
  7. Team-Based Development FAQs
  8. How to Use PowerCenter with Teradata to Load or Unload Data
  9. Techniques for Deployment from a Versioned Repository
  10. Upgrading PowerCenter 8.1.1 to Informatica 9.1.0 HotFix 3 Using the Command Line

 

Videos

 

  1. Push Down Optimization in  PowerCenter
  2. Getting started on Data profiling
  3. How to Integrate PowerCenter with B2B Data Transformation
  4. INFASupport Webinar recording "What's new in IDQ V9.5.x"
  5. PowerCenter - Web Service Consumer Transformation
  6. INFASupport Webinar recording "Introduction to Informatica MDM Hub and basic troubleshooting"
  7. System Performance analysis using 'nmon' on AIX and Linux
  8. Using LDAP Authentication in an Informatica Domain
  9. Configuration Support Manager (CSM)
  10. Importing Excel Data into PowerCenter Designer

Dear Informatica Customers,

 

Next of the Webinar series on "Protecting Sensitive Data in Development and Test Environments Using Persistent Data Masking (PDM)" will be on 30th May 2013 from 8 AM to 9AM (PST).

 

Registrations for the Webinar are now open and the URL to register is

 

https://informatica.webex.com/informatica/j.php?ED=235138757&RG=1&UID=0&RT=MiM0 (Join as Participant)

 

 

Alternatively,

 

  1. You can also register by visiting the URL: https://informatica.webex.com
  2. Provide the meeting number: 598 314 318
  3. Click on "Join Now"

 

More details are provided below:

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Test data Management also called “Persistent data masking and data subset”, provides data masking, data subset, and data discovery capabilities to manage non-production data in any organization.

 

This mainly integrates PowerCenter and Informatica applications to provide a solution to manage non-production data in your organization. Organizations can create multiple copies of production data and mask sensitive data, which can be then be used for development and testing.

 

Below are the key areas that will be covered under this topic.

 

  • Introduction to TDM
  • TDM Architecture
  • TDM Components
  • Discovering sensitive fields
  • Inplace Data Masking
  • Instream Data Masking
  • Other Data Masking Techniques
  • Command Line utilities
  • Backup and Restoring Components
  • Troubleshooting Guidelines
  • Q&A

 

About the Speakers:

 

Nagaraja Ganiga is a Senior Support Engineer with four years of experience in helping Powercenter, Metadata Manager and TDM customers

 

Nithya Babu is a Senior Technical Support Engineer with 3 years of Development Experience implementing Data warehousing projects using various ETL Tools and over 2 Years of Support Experience in Informatica, working on products like Test data Management, Dynamic Data Masking, Metadata Manager, and Complex Event Processing.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

If you have any issues registering for the Webinar, please feel free to contact Pattabhi at praman@informatica.com.

 

InfaSupport Webinars are a monthly initiative from the Global Support Organization, where a Subject Matter expert will be presenting a webinar on a particular product.

 

If you think you have a topic in mind on which you would like to have a Webinar, please feel free to  suggest the topics of interest and we shall try to get a webinar arranged on the same.

 

 

Regards,

MySupport Portal Team

Thank you all for attending the third INFASupport Webinar that was hosted on 04/25/2013 .The webinar on "Introduction to Informatica 9.x Architecture" was brought to you by Informatica Global Customer Support.

 

The recording of the Webinar can be viewed at : https://www.youtube.com/watch?v=vV8zmVuSJgA or through Support TV on Informatica MySupport portal.

 

---------------------------------------------------------------------------------------------------------

 

Topic : Introduction to Informatica 9.x Architecture

 

Agenda includes

 

  • Overall architecture
  • Difference between 8.x and 9.x
  • Framework
  • Communication Process Flow
  • HA
  • Troubleshooting Guidelines
  • Q&A

 

About the Speaker:

 

Laxminarasimhan Veeraraghavan is Principal Support Engineering with Informatica Global Customer Support with over 3 years of experience in helping customers. He is one of the go-to persons for all Platform related questions and he also is a SAM for our strategic accounts.

-------------------------------------------------------------------------------------------------------

This Webinar series is a monthly initiative from the Informatica Support, where Subject matter experts will be presenting on different products from a support perspective.

 

You can log on to our Support portal https://mysupport.informatica.com or follow us on twitter at https://twitter.com/INFAsupport for more details about the next topics lined up for the coming months.

 

All those who attended the Webinar, we request you to give your feedback through our survey at:

 

https://www.surveymonkey.com/s.aspx?sm=5uA6ctfN6tn19yweQ4BFRw_3d_3d

 

 

Regards,

MySupport Portal Team

Top Contributors of Q1 2013

Posted by Vidya Apr 10, 2013

myinfa_banner_Top Contributors.jpg

 

Name: Yogesh Agrawal

 

In Yogesh's words:

 

I have been actively using MySupport portal to gain a lot of knowledge and expertise in Informatica platform products. At InfoCepts I have been working on Informatica platform products like PowerCenter, DataServices, Informatica cloud and many others. As I look back from here and remember the day since I started using MySupport Portal, I am a completely different person now. My knowledge on Informatica domain has increased a lot, since I shared and gained a lot of knowledge from the Informatica MySupport community members.

 

This site provides all the knowledge related to Informatica under one roof- we have KB articles, PAM, product documents, support videos and many other things which solves our problems instantly.Informatica Marketplace is one of the best thing provided by Informatica to get ready made solution for most of the data integration scenarios.

 

I would like to thank Informatica team for providing such a fantastic platform to the Informatica community members !!

 

 

Name: Srikanth Vishnuvajhala

 

In Srikanth's words:


Informatica has been offering a wonderful support platform to learn and share my experience in the form of interacting with fellow community members. Knowledge sharing enables community members to capitalize on lessons learned by gaining insight and understanding from experience.

 

Visiting Informatica Support portal has become a part of my daily routine and it’s been an honor to take part in technical discussions with some of the best talents who thinks out of the box and will come up with best possible solutions for any given problem.

 

I take this opportunity to congratulate Informatica for providing an informative and feature rich support portal where it benefits both novice and experts in gaining the knowledge and sharpen the skills.


The site is truly a worldwide effort and yet without your desire and hard work to make it a reality, it would have never happened.

 

Name: Naveed Rahman

 

In Naveed's words:

 

“I have been actively using my support portal and has been associated with Informatica for a last couple of years. At InfoCepts I have been working in Design and Development on power center, data quality and data transformation, data Services, Power Exchange and other Informatica Platform products.

 

I have shared my knowledge as well as gained a lot of knowledge from my support portal. My experience keeps on increasing as I used my support portal to gain a lot of things. To me this is the sole shop for great and versatile Informatica solutions where you can find all the Informatica experts under one roof.

 

Since I started using my support portal I am a completely different person now. My knowledge has greatly increased, thanks to great and versatile solutions provided in my support portal and Informatica Marketplace.

 

My support portal helped me a lot when I started working on Power Exchange for Oracle CDC. Thank you Informatica team for providing such a wonderful platform for all the Informatica techies to come together and share their knowledge !!"

 

 

Congratulations to our Q1 2013 winners. They win a 300$, 200$ and 100$ Amazon gift card respectively.

 

To Learn more details about the Top Contributor program, refer to the blog post here .

 

“We strongly encourage users who ask questions to return to the  forums and hand out reward points to the most helpful users.”

 

Regards,

MySupport Portal Team

KB Articles

 

  1. Informatica MDM Performance Foundation Guide 9 (146176)
  2. Utility to retrieve the stack trace from a core file or a hanging Informatica process (pmstack 2.0)(13652)
  3. Knowledge Link: Known limitations in PowerCenter 8.6.1 (106159)
  4. HOW TO: Run the CSM Client (31738)
  5. HOW TO: Configure PowerCenter to connect to Microsoft SQL Server from UNIX (15373)
  6. ERROR:"WRT_8165 TIMEOUT BASED COMMIT POINT reported in the session log   file" in PowerCenter (138428)
  7. Knowledge   Link: Working with PowerCenter Transformations (109229)
  8. Knowledge Link: Informatica 9.0 (110169)
  9. PowerCenter High Availability Overview (20485)
  10. HOW TO: Set a PowerCenter service Custom Property (18015)
  11. Guidelines for using PowerCenter grid (18593)
  12. FAQ:What does the message "WRT_8165 - TIMEOUT BASED COMMIT POINT" in the session log mean?(119214)
  13. HOW TO: Generate a CSM file and upload it to My Support using the Informatica Administrator (Administration Console)(106522)
  14. "[DOM_10079] Cannot start service [my_metadata_manager_service] on any node specified for the service.Check the service log and resolve any error listed for the   service" when Metadata Manager is unable to start on Informatica 9.1.x (136201)
  15. HOW TO: Test an ODBC connection using SSGODBC (15339)
  16. “[[CCM_10541] Failed to create client for service [DomainService] with error [[DTF_0006] Unable to establish a session within the timeout period.]]” when starting   Informatica Service after installing PowerCenter 9.1(120836)
  17. ERROR: "DOM_10094: Node was the master gateway node and it failed to update the database with the master row information within the refresh interval   [32000]" when the PowerCenter node or domains fails (21140)
  18. HOW TO: Configure DataDirect ODBC on UNIX with PowerCenter (14684)
  19. "First   error code [36401], message [ERROR: Session task instance: Execution terminated unexpectedly.]" running a PowerCenter session (14827)
  20. HOW TO: Migrate the PowerCenter domain to a new database(20109 )

 

 

 

How-to-Libraries

 

  1. Using PowerCenter to Process Flat Files in Real Time
  2. Using SequeLink to Access Data
  3. Running a Workflow on a PowerCenter Grid
  4. System Performance Guidelines for Data Quality Mapping Operations
  5. How to Achieve Greater Availability in Enterprise Data Integration Systems
  6. Using Groups and Roles to Manage Informatica Access Control
  7. Upgrading PowerCenter 8.1.1 to Informatica 9.1.0 HotFix 3 Using the Command Line
  8. How to Use PowerCenter Web Services to Extend the Power of Data Integration
  9. Informatica Data Replication 9.1.1 FAQs
  10. How to Use PowerCenter with Teradata to Load or Unload Data

 

Videos

 

  1. Push Down Optimization in PowerCenter
  2. Getting started on Data profiling
  3. How to Integrate PowerCenter with B2B Data Transformation
  4. INFASupport Webinar recording "What's new in IDQ V9.5.x"
  5. PowerCenter - Web Service Consumer Transformation
  6. System Performance analysis using 'nmon' on AIX and Linux
  7. Using LDAP Authentication in an Informatica Domain
  8. How to automate the repository and domain back up process for disaster recovery in PowerCenter
  9. How to create PowerCenter Web Services hosted by Web Services Hub
  10. How to Register Salesforce plug-in in PowerCenter

Dear Informatica Customers,

 

We are delighted to announce the next of the Webinar series, Introduction to Informatica 9.x Architecture on 25th April 2013 from 8 AM to 9AM (PST) .

 

Registrations for the Webinar are now open and the URL to register is

 

https://informatica.webex.com/informatica/j.php?ED=230796837&RG=1&UID=0&RT=MiM0 (Join as Participant)

 

Alternatively,

 

 

More details are available below:

 

Topic : Introduction to Informatica 9.x architecture


Agenda includes

 

  • Overall architecture
  • Difference between 8.x and 9.x
  • Framework
  • Communication Process Flow
  • HA
  • Troubleshooting Guidelines
  • Q&A


About the Speaker:

 

Laxminarasimhan Veeraraghavan is Principal Support Engineering with Informatica Global Customer Support with over 3 years of experience in helping customers. He is one of the go-to persons for all Platform related questions and he also is a SAM for our strategic accounts.

 

 

If you have any issues registering for the Webinar, please feel free to contact Pattabhi at praman@informatica.com and he will be glad to help.

 

InfaSupport Webinars are a monthly initiative from the Global Support Organization, where a Subject Matter expert will be presenting a webinar on a particular product.

 

That's not all, you can also suggest the topics of interest and we shall try to get a webinar arranged on the same.

 

Regards,

MySupport Portal Team

As we continue to see increase in number of products to support and increasing number of logs and diagnostic data when resolving customer service requests, there is a compelling need for single diagnostic platform that helps collect all these information in one click.  To avoid the multiple iterations between support engineer and customers in collecting the diagnostic data and to improve overall productivity of customer’s helpdesk, we are proud to announce the launch of a new application called "Log Express" to all our customers.

 

This tool enables deeper troubleshooting by looking for specific scenarios and collecting huge amounts of data in one swoop for use by Informatica support engineers.

 

A “self-help” web-based application, this tool unobtrusively collects all required diagnostic data including logs, configuration reports, workflow exports, etc. from a customer’s environment and uploads it to Informatica in order to dramatically decrease the problem discovery time.

 

Its scenario-based Wizards UI helps customers understand problem type and identify all appropriate logs for upload – so the task is done correctly and completely the first time. Once logs are transferred, they are parsed by a mining engine that enables engineers to narrow down the issue, isolate problems areas and detect anomalies. This results in  overall time to resolution reduced by 25%, significant support engineer productivity increase, enhanced product quality through monitoring of error trends.

 

You can get more details on this application from the following link: https://communities.informatica.com/docs/DOC-8906

 

Regards,

My Support Portal Team

Thank you all for attending the second INFASupport Webinar that was hosted on 03/28/2013 .The webinar on "Introduction to Informatica MDM HUB and basic troubleshooting" was brought to you by Informatica Global Customer Support.

 

The recording can be viewed at : http://www.youtube.com/watch?v=vFtyvqzjAt0 or through Support TV on Informatica MySupport portal.

 

---------------------------------------------------------------------------------------------------------

The Agenda for the Topic included:

 

  • MDM Components
  • HUB Environments
  • Process Flow
  • Necessity to Optimizing HUB Environment
  • Drivers for Match Configuration
  • Best Version of Truth
  • IDD Timeline
  • Troubleshooting Guidelines
  • Q & A

 

About the Speaker:

 

Jitendra Malhotra is a MDM Principal Support Engineer with over six years of experience in helping MDM customers as support Engineering and Support Account Manager. He is currently the team lead of MDM North America Support team.

----------------------------------------------------------------------------------------------------------

 

This Webinar series is a monthly initiative from the Informatica Support, where Subject matter experts will be presenting on different products from a support perspective.

 

You can log on to our Support portal https://mysupport.informatica.com or follow us on twitter at https://twitter.com/INFAsupport for more details about the next topics lined up for the coming months.

 

All those who attended the Webinar, we request you to give your feedback through the Poll posted on our portal at:

https://communities.informatica.com/polls/1033?pollSuccess=true

 

 

Regards,

 

MySupport Portal Team

Yes, Informatica Global Customer Support (GCS) team won two awards last week.

 

The team was honored with the 2013 Gold Stevie Award for its Use of Technology in Customer Service, specifically the MySupport Portal.

 

     Gold_Best_use_of_technology_in_support.png

 

 

 

This past year, GCS has focused on using technology to empower customers to avoid/manage/resolve issues through Informatica's award-winning MySupport Portal. Recognized by the Association of Support Professionals as one of the world's "Ten Best Web Support Sites," MySupport is earning considerable plaudits from customers for its use of technology, specifically:

 

  • New Support TV and,
  • Highly personalized user experience

 

These directly translates into increased and more effective use of MySupport resources, a strengthening of those resources, decreased site attrition, and increased call deflections.

 

In addition the team was also recognized with a 2013 Bronze Stevie for Innovation in Customer Service for its two next-generation proactive support tools:

 

  • Informatica Support Console
  • Log Express tool

 

     Bronze_Innovation_in_Customer_service.png

 

The personalized Support Console is a software solution that monitors, manages and diagnoses Informatica products to detect issues in near real-time and reduce the risk of downtime.

 

A new extension to Informatica Support Console, is the Log Express tool that enables even deeper troubleshooting, looking for specific scenarios and collecting huge amounts of data in one swoop for use by Informatica support engineers.

 

For more details about new offerings from Informatica, view our Press Release -

 

New @InformaticaCorp Global #Customer Support Offerings Drive Self-Service, Mobile & Proactive #Customer Support http://bit.ly/XGmNks

 

Tweet This: Congrats @INFASupport for Gold & Bronze Stevies - Use of Technology & Innovation in Customer Service bit.ly/Z0wXtD @TheStevieAwards

 

 

Regards,

My Support Portal team

Every new section that we add in MySupport is driven by our commitment to our customer success. As this commitment continues, we are delighted to announce the launch of our all new and comprehensive Customer Enablement programs.

 

These are pre-packaged courses that cover technical concepts, real-time demo and creative courses that are made to equip our Enterprise and Mission Critical customers with skills, to do their jobs better.

 

These courses have been developed by our Customer Enablement team, comprising of Support Engineers, Product Specialists, Technical Experts and Knowledge Management team. They have been designed to be taken at your own space and at your own pace by logging into My Support portal anytime. The objective type assessment at the end of the course should help you understand the concepts better, comprehend them completely and refresh your learning.

 

Currently, the courses are available for various Technical Concepts and on different features of Informatica Products. Some of the courses that have been added are:

 

  • PowerCenter Overview
  • Partitioning in PowerCenter
  • Performance Tuning in PowerCenter
  • ILM EDM
  • ILM User and Security
  • PowerExchange Architecture
  • SAP Training
  • And, technical concepts such as Data Warehousing, XML Concepts and Web Services

 

You can access the course from MySupport at: Support Enablement Materials

 

This is just a beginning! Watch out this space for more courses and enablement material.

 

If you have any queries about the elearning courses, mail us at mysupport@informatica.com.

 

 

Regards,

My Support Portal Team

KB Articles

  1. ERROR: "WRT_8165 TIMEOUT BASED COMMIT POINT reported in the session log file" in PowerCenter (138428)
  2. Knowledge Link: Known limitations in PowerCenter 8.6.1 (106159)
  3. Utility to retrieve the stack trace from a core file or a hanging Informatica process (pmstack 2.0) (13652)
  4. FAQ: What does the message "WRT_8165 - TIMEOUT BASED COMMIT POINT" in the session log mean? (119214)
  5. Knowledge Link: Working with PowerCenter Transformations (109229)
  6. HOW TO: Run the CSM Client (31738)
  7. HOW TO: Test an ODBC connection using SSGODBC(15339)
  8. Informatica MDM Performance Foundation Guide (146176)
  9. HOW TO: Set a PowerCenter service Custom Property (18015)
  10. HOW TO: Configure PowerCenter to connect to Microsoft SQL Server from UNIX (15373)
  11. PowerCenter High Availability Overview (20485)
  12. HOW TO: Generate a CSM file and upload it to My Support using the Informatica Administrator (Administration Console)(106522)
  13. HOW TO: Optimally set the Maximum Heap Size for a domain (141448)
  14. /infakb/howto/3/Pages/141448.aspx?docid=141448&type=external&index=1“[[CCM_10541] Failed to create client for service [DomainService] with error [[DTF_0006] Unable to establish a session within the timeout period.]]” when starting Informatica Service after installing PowerCenter 9.1(120836)
  15. Best practices using Teradata with PowerCenter (16182)
  16. HOW TO: Remove special characters in transformation in PowerCenter (139362)
  17. ERROR: "Error occurred loading library [Unable to find library 'libclntsh.so.10.1'.]Database driver event...Error occurred loading library [libpmora8.so]" when creating Repository Service with Oracle 11g client in PowerCenter 9.x (136542)
  18. HOW TO: Create an Excel data source and import the file into PowerCenter Designer(140004)
  19. HOW TO: Efficiently extract data from an XML source in PowerCenter(17880)
  20. "PMWS_33016 Web Service invoker encountered an error while invoking the Web Service: SSL certificate problem, verify that the CA cert is OK" running a PowerExchange for Web Services session(18153)

How-to-Libraries

  1. Team-Based Development FAQs
  2. PowerCenter Repository Maintenance
  3. Deployment Using pmrep Commands
  4. Partitioning Oracle Data Sources
  5. Techniques for Deployment from a Versioned Repository
  6. How to Use PowerCenter Web Services to Extend the Power of Data Integration
  7. Upgrading PowerCenter 8.1.1 to Informatica 9.1.0 HotFix 3 Using the Command Line
  8. Using Groups and Roles to Manage Informatica Access Control
  9. How to Use PowerCenter with Teradata to Load or Unload Data
  10. Moving a Node to Another PowerCenter Domain

Videos

  1. Push Down Optimization in PowerCenter
  2. INFASupport Webinar recording "What's new in IDQ V9.5.x"
  3. Getting started on Data profiling
  4. How to automate the repository and domain back up process for disaster recovery in PowerCenter
  5. How to Integrate PowerCenter with B2B Data Transformation
  6. Using LDAP Authentication in an Informatica Domain
  7. Migrating from Informatica Data Quality 8.6.2 to Informatica 9.0.1
  8. Create and Preview a Flat File Data Object in Informatica Developer 9.5.1
  9. System Performance analysis using 'nmon' on AIX and Linux
  10. How to setup Salesforce Outbound Message in Informatica Cloud

Dear Informatica Customers,

 

We are delighted to announce the 2nd Webinar of the series, Introduction to MDM HUB on 28th March 2013 from 8 AM to 9AM (PST) .

 

Registrations for the Webinar are now open and the URL to register is

 

https://informatica.webex.com/informatica/j.php?ED=226129597&RG=1&UID=1598791357&ORT=MiM0 (Join as Participant)

 

Alternatively,

 

  1. You can also register by visiting the URL: https://informatica.webex.com
  2. Provide the meeting number: 595 438 167
  3. Click on "Join Now"

 

More details are available below:

 

Topic: Introduction to MDM HUB  Informatica

 

Master Data Management helps streamline data by removing duplicate records, cleansing data, standardizing the data through Trust and Validation rules and eventually consolidating data so it could be consumed by end users in its corrected state.   Data from MDM is used by downstream systems, eliminating conflicting information and providing quality-assured data called the BEST Version of Truth.

 

Topic focuses on the Introduction to MDM and how data goes through various stages in order to get to the Best Version of Truth and some troubleshooting guidelines.

 

Agenda includes:

 

  • MDM Components
  • HUB Environments
  • Process Flow
  • Necessity to Optimizing HUB Environment
  • Drivers for Match Configuration
  • Best Version of Truth
  • IDD Timeline
  • Troubleshooting Guidelines
  • Q & A

 

 

About the Speaker:

 

Jitendra Malhotra is a MDM Principal Support Engineer with over six years of experience in helping MDM customers as support Engineering and Support Account Manager. He is currently the team lead of MDM North America Support team.

 

--------------------------------------------------------

 

If you have any issues registering for the Webinar, please feel free to contact Pattabhi at praman@informatica.com and he will only  be glad to help.

 

Webinars are a monthly initiative from the Global Support Organization, where a Subject Matter expert will be presenting a webinar on a particular product.  That's not all, you can also suggest the topics of interest and we shall try to get a webinar arranged on the same.

 

Regards,

MySupport Portal Team

Ever wish you could get Informatica Support and services optimized for your tablet or mobile phones?

 

Yes, you can now stay ahead of the curve with our comprehensive Support Mobile app …. perfectly optimized just for your Apple or Android platforms!

 

This App provides our customers an additional way to access Informatica Support for easy SR Management, quick access to some of our training materials including Support Videos, Webinars, effective CR management and real-time notifications, alerts etc.

 

Some of the salient features of this app are:

 

  • Prompt notifications on Service Request that waiting for your inputs.
  • Quick Project Dashboard to depict cases waiting on Informatica.
  • Easy drill-down to Service Request Activities.
  • Personalized view of service requests you own.
  • Quick Reply option on an activity.
  • Real-time updates on Informatica support tweets.
  • New product and hotfix announcements.
  • Instant Option for calling Informatica Support.
  • Watch Support Videos and Support Webinars.
  • Track Changes requests.
  • Recent Recommendations personalized for your environment.

 

What's New in the latest versions:

 

Changes in v1.5

 

  • Watch Support Videos and Support Webinars
  • Track Changes requests
  • Recent Recommendations personalized for your environment
  • Usability improvements

 

Changes in v1.0.1

 

  • Minor Bug Fixes
  • Usability Improvements

 

You can download this App from the following links:

 

store-apple.gif android-google-play-badge.jpg

 

For feedback and issues regarding the App, write to supportmobilehelp@informatica.com.

KB Articles

 

 

  1. ERROR: "WRT_8165 TIMEOUT BASED COMMIT POINT reported in the session log file" in PowerCenter (138428)
  2. HOW TO: Run the CSM Client (31738)
  3. Knowledge Link: Known limitations in PowerCenter 8.6.1(106159)
  4. HOW TO: Optimally set the Maximum Heap Size for a domain (141448)
  5. Knowledge Link: Working with PowerCenter Transformations (109229)
  6. FAQ: What does the message "WRT_8165 - TIMEOUT BASED COMMIT POINT" in the session log mean? (119214)
  7. HOW TO: Set a PowerCenter service Custom Property (18015)
  8. HOW TO: Generate a CSM file and upload it to My Support using the Informatica Administrator (Administration Console) (106522)
  9. “[[CCM_10541] Failed to create client for service [DomainService] with error [[DTF_0006] Unable to establish a session within the timeout period.]]” when starting Informatica Service after installing PowerCenter 9.1 (120836)
  10. Session fails to start and no session logs are generated in PowerCenter 9.1.0 (140680)
  11. PowerCenter High Availability Overview (20485)
  12. "[DOM_10079] Cannot start service [my_metadata_manager_service] on any node specified for the service. Check the service log and resolve any error listed for the service" when Metadata Manager is unable to start on Informatica 9.1.x (136201)
  13. Utility to retrieve the stack trace from a core file or a hanging Informatica process (pmstack 2.0) (13652)
  14. HOW TO: Configure DataDirect ODBC on UNIX with PowerCenter (14684)
  15. Best practices using Teradata with PowerCenter (16182)
  16. "TT_11185 : No more lookup cache to build by additional concurrent pipeline in the current concurrent source set." when PowerCenter session hangs (23140)
  17. HOW TO: Test an ODBC connection using SSGODBC  (15339)
  18. Best Practices for deploying PowerCenter Enterprise Grid/HA on VMware ESX/ESXi (144243)
  19. HOW TO: Migrate PowerCenter repository and domain to a new database (108709)
  20. HOW TO: Efficiently extract data from an XML source in PowerCenter (17880)

 

 

How-to-Libraries

 

 

  1. Running a Workflow on a PowerCenter Grid
  2. PowerCenter Repository Maintenance
  3. Upgrading PowerCenter 8.1.1 to Informatica 9.1.0 HotFix 3 Using the Command Line
  4. How to Use PowerCenter with Teradata to Load or Unload Data
  5. Using Parameters for General Session Properties
  6. Informatica Fast Clone FAQs
  7. Deployment Using pmrep Commands
  8. Using Groups and Roles to Manage Iformatica Access Control
  9. Calling a Web Service from a Web Service Consumer Transformation in Informatica Developer
  10. How to Use PowerCenter Web Services to Extend the Power of Data Integration

 

 

Videos

 

  1. Push Down Optimization in PowerCenter
  2. Getting started on Data profiling
  3. Create and Preview a Flat File Data Object in Informatica Developer 9.5.1
  4. How to create PowerCenter Web Services hosted by Web Services Hub
  5. How to automate the repository and domain back up process for disaster recovery in PowerCenter
  6. Data Integration using ABAP in PowerExchange for SAP Netweaver
  7. Using LDAP Authentication in an Informatica Domain
  8. JMSConnect Test Tool
  9. Troubleshooting using the ldd command
  10. PowerCenter - Web Service Consumer Transformation

myinfa_banner_Top Contributors.jpg

 

Name: Rohit Vashist


In Rohit's Words:

 

Informatica support is one shop stop for everything, When ever I face any technical issue on any platform within Informatica Product umbrella . Informatica my support is the 1st place where I look for solutions. It serves everybody's need ( Solution architects, Developers, Administrators, Informatica support teams)



    • My support has vast KB article bank that solves 70%  of issues with in my informatica Environment.
    • It offers Industry Best practice and great technical on Velocity
    • Product PAM and High Quality Documentation
    • How to Library ( Best Self learning)
    • CR tracker
    • Online discussion forums

 

 

I am very thankful to Informatica My Support team for blessing us with "My Support" and its vital features, I also appreciate your new initiative

 


"Informatica SupportTV"  this is a great move and will make your customer more self dependent to fix their Issues. Informatica My support is indeed best support website in the world, I hope this initiative will take "Informatica Family" to greater heights.

 


Wish you a very Happy New year 2013, and great success to Informatica corp in next fiscal year.

 

Name: Srikanth Vishnu

 

According to Srikanth:

 

My association with Informatica started back in 2003 when I first started working as a developer. Since then, I have been working on different areas within the Informatica space, expanding my technical and domain knowledge.

 

During these years, Informatica has grown in proportions in terms of introducing new features and technologies into their flagship application, Informatica PowerCenter tool, in line with the current market trend, thereby giving its competitors a run for their money.

 

Informatica support portal has been offering a platform to discuss technology solutions, sharing ideas and collaborating with people across the continents. It is giving me an opportunity to share my knowledge and experience with the international community, and at the same time, it is giving me a scope to interact and learn from others.

 

Name: Naveed Rahman

 

Naveed Says:

 

“I have been actively using my support portal for a last couple of years. At InfoCepts I have been working in Design and Development on PowerCenter, Data Quality and Data Transformation, Data Services and other Informatica Platform products.


 

I have shared my knowledge as well as gained a lot of knowledge from my support portal. To me this is the sole shop for great and versatile Informatica solutions where you can find all the Informatica experts under one roof. My knowledge have amplified since I started using this portal as my true guide for solutions. Hats off to this portal and Informatica Support team for doing such a great work!!”

 

Congratulations to our Q4 winners. They win a 300$, 200$ and 100$ Amazon gift card respectively.

 

To Learn more details about the Top contributor program, refer to the blog post here .

 

“We strongly encourage users who ask questions to return to the  forums and hand out reward points to the most helpful users.”


 

 

Regards

 

MySupport Portal Team



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