Informatica Network : 2018 : September Skip navigation
2018

The Informatica Global Customer Support Team is excited to announce an all-new technical webinar and demo series – Meet the Experts, in partnership with our technical product experts and Product management. These technical sessions are designed to encourage interaction and knowledge gathering around some of our latest innovations and capabilities across Data Integration, Data Quality, Big Data and so on. In these sessions, we will strive to provide you with as much technical details including new features and functionalities as possible, and where relevant, show you a demo or product walk-through as well.

 

Topic and Agenda

 

Topic: Meet the Experts Webinar - Hyper Speed Analytics with Tableau and Informatica

Date: 4 October 2018

Time: 10:00 AM PST

Duration: 1 Hour

 

About this Webinar

 

By now you must have heard all the hype around Tableau Hyper. But what is Hyper, and why should you want to have it? Just as importantly, how does it fit with your overall data management strategy and analytics journey? And what are some best practices for successful analytics initiatives with Informatica and Tableau Hyper?

 

Join Tableau and Informatica technical experts for a deep-dive and demo of Tableau Hyper & Informatica and learn the hyper-speed benefits of our integrated solution stack for your analytics efforts.

 

In this technical webinar, you will learn:

 

•The scoop on Tableau Hyper from Tableau experts, including a demo.

•Informatica support for Tableau Hyper and demo of Hyper connector.

•Use cases benefiting the joint solution: Cloud analytics and Data Cataloging, including a quick demo of cataloging in Tableau.

•Hyper performance “squared” – Improving performance throughout your data pipeline with Informatica and Tableau.

•Best practices for implementing Hyper and Informatica.

 

Join us for this in-depth technical webinar to learn how you can optimize your analytics solution with Tableau and Informatica and accelerate time to insights, based on timely, relevant and trusted data.

 

Speakers:

 

Nick Brisoux, Director Product Management, Tableau

Roshan Agrawal, Director Product Management, Informatica

 

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To register for this meeting

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Please find the details here: https://www.informatica.com/about-us/webinars.html?commid=331181#fbid=1LkIVv9yStc

 

You can also contact us at:

network@informatica.com

 

Regards,

MeetTheExperts Team

What is Ask An Expert?

 

Ask An Expert is a unique channel for our customers to engage directly with Informatica subject matter experts. Customers can use the dedicated time (up to 45-minutes) to discuss best practices, understand product features, functionalities, and other use cases within the scope of support.

 

What's New?

 

Due to the overwhelming response received for this feature from our customers, the number of sessions has been increased from the earlier one to two sessions per calendar month for a project.

 

Who is Eligible for Ask An Expert?

 

  • Ask An Expert is available for Premium and Signature success customers.
  • Ask An Expert sessions are limited to two sessions per calendar month for a Project.
  • Ask An Expert sessions are currently delivered in English language only.

 

Which Products are Covered?

 

Ask An Expert covers the following products:

 

  • PowerCenter
  • Data Quality
  • Informatica Intelligent Cloud Services
  • Master Data Management
  • Big Data Management
  • Enterprise Data Catalog

 

Which are the different areas covered in Ask An Expert sessions?

 

  • Feature Clarity
  • Best Practices
  • Others (Topics within the scope of Informatica Global Customer Support)

 

In which time zones are Ask An Expert sessions available?

 

Ask An Expert sessions are available in the following time zones:

 

  • (GMT - 06:00) Central Standard Time (CST)
  • (GMT + 00:00) Greenwich Mean Time (GMT)
  • (GMT - 08:00) Pacific Standard Time (PST)
  • (GMT + 05:30) India Standard Time (IST)

 

* Daylight changes will be updated accordingly.

 

How to request an Ask An Expert session?

 

  1. Customers will see the Ask An Expert option under Quick Links in the eSupport home page.

 

  2. Click the Ask An Expert tab, the Book Slot screen appears.

 

  3. On selecting the Product and Session Delivery Time zone, the Available Time Slot would be displayed.

4. Select the Area (Feature Clarity/Best Practice/Others) of the session, update Session Title (subject) and Session objective (description) fields.

5. Select an Available Time Slot and click Book Session.

Note: Customers will only see slots available after 5 business days from the date of booking for up to 15 business days. This is because the slots must be booked a minimum of 5 business days in advance for a session.

 

6. Once a session is booked, a subject matter expert would be assigned to the session, who will work with the customer to set the agenda and the meeting invites.

7. The customers would see the Meeting Invite under Session Information. Customers can download this Meeting Invite and share it with others.

8. After the session is booked, the customers can Add Update and Add Attachment to the session by clicking the respective options under Quick Links.

 

How to Reschedule and Cancel a session?

 

  1. Click Reschedule Session to select a different time slot from the same time zone and reschedule the appointment.
  2. Click Cancel Session and update the Reason for Cancel Request to cancel the session.

 

Both these requests will update the Subject matter expert working on the session and they will take appropriate action.

 

Note: Only a project contact who has requested for the session will be able to cancel or reschedule a session.

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