We are delighted to announce the launch of a dynamic recommendations widget - “People who viewed this also viewed” in our Knowledge Base (KB) portal. While viewing a KB article, you will now see a list of similar articles that were viewed by you/other users.

Recommendations_widget.jpg

This feature analyzes the user page views and search navigation history to generate the most relevant content for each user. In short, the more you click, the better the recommendations!

 

We are continuously working on enhancing the knowledge base and will be introducing new content types in this recommendations widget. Keep watching this space for more updates.