We are proud to announce that Informatica, for the ninth consecutive year, has achieved top marks in customer loyalty in the 2014 Data Integration Customer Satisfaction Survey conducted by independent research firm TNS, a global leader in insight and information.
According to the TNS survey, Informatica led the competitive field in achieving the best scores in key areas such as overall value received relative to price paid, support programs meeting customer needs, and ability to provide global support. Informatica PowerCenter made significant gains over last year in ease of software installation, reliability and price competitiveness.
In additional survey findings:
• 91 percent of Informatica customers surveyed said they intend to repurchase Informatica solutions.
• 97 percent of Informatica customers with annual revenues in excess of $10 billion said they intend to repurchase from Informatica.
• 89 percent of Informatica customers said they are likely to spend at the same or higher levels in 2014 compared to 2013.