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2013

Hall of Fame

Posted by Vidya Oct 30, 2013

TOP CONTRIBUTORS FOR Q3

 

yagrawal

 

In Yogesh's Words:

 

I am very happy to be amongst the top contributor for the third time! I have been actively using My Support portal to gain a lot of knowledge and expertise in Informatica platform products.  At InfoCepts I have been working on Informatica platform products like PowerCenter, DataServices, Informatica cloud and many others.This site provides all the knowledge related to Informatica under one roof- we have KB articles, PAM, product documents, support videos and many other things which solves our problems instantly.

 

Informatica Marketplace is one of the best thing provided by Informatica to get ready made solution for most of the data integration scenarios.

I would like to thank Informatica team for providing such a fantastic platform to the Informatica community members I encourage everyone to share their knowledge and help make My Support a vibrant collaboration platform.

 

I would like to recognize nheinze from support moderators. He is one of the active moderators and always provides to the point and very useful information.

 

smamidala

 

In Sridhar's Words:

 

It feels great to be recognized as one of the top contributors. Informatica deserves appreciation for identifying and acknowledging such individuals. This really boosts the enthusiasm/confidence. To me, Informatica My Support forum is a tremendous platform for KNOWLEDGE SHARING. Posts, Knowledge base articles, Product documents, Velocity and upgrade planner, etc. all find due diligence here. This provides enormous learning to contributors and readers alike when they share their experiences on issues faced while working on Informatica. At times I replicate user issues to address them which helps not only in shedding light on areas that I haven't worked on but also enhances existing Informatica skills.

 

deepak07

 

In Deepak's words

 

I am using My Support portal for last 2 years. To me it is one of the best versatile integrated platform where anyone can get ample solutions provided by Informatica experts. There are ample number of KBs, multimedi and e-learning available in the site which is truly beneficial for the Informatica users.

 

I would like to recognize nheinze, as his view and answer are being perfectly matching the people’s solution. I would like to appreciate Informatica Support team for all hard work done and congratulate on its successful journey so far. Keep doing good work and spreading knowledge around the world!!!

Hello All,

With the recent upgrade of the MySupport portal, the platform provides us with a list of new features and enhancements. I shall be blogging the new features in the coming days which will help you leverage the portal and its content better than before.

 

Filter out the Noise and track what matters


Create your own streams on the fly and filter out the noise of community activity. Your custom streams allow you to focus your attention on what matters: a particular topic, place, or team. For example, you canm have streams for a specific product or documents or PAM for a specific product.  Go ahead and create your own custome streams and be up-to-date with all information that matters

 

How do I create an activity stream?

To create a new stream, just click New Stream in the Activity stream (https://communities.informatica.com/activity ) and start using the Streambuilder to add items. You can save additional content items, people, or places by scrolling through any of your existing streams or flipping through any of the browse cards. In addition, the Jive Genius, Matters Most, and Recommended for You features help useful content, people, and places find you.

 

Select  Activity & Inbox -> Click on New Stream

Name your Stream (in the below example 951 PAM)

Search for the space/community that you are interested to follow and add to the stream

Once the community is added it shows up in the stream then click on done (by the name of the stream)

You are all set, once a new dcoument is uploaded into the space/community of your stream, you get notified similar to the screen shot below.

 

blog1.png

 

 

Once the community is added it shows up in the stream then click on done (by the name of the stream)

 

 

blog2.png

You are all set, once a new dcoument is uploaded into the space/community of your stream, you get notified similar to the screen shot below.

 

 

blog3.png

 

 

I hope this feature helps you create your own streams and you will always be on top of all the updates.

Dear Informatica Customers,

 

We are delighted to announce the next of the Webinar series,  Introduction to Informatica PowerExchange Architecture and What  Makes CDC  Workflows  Different  on 31st  October 2013 from 8 AM to 9 AM (PST).


The presentation is in two parts. 

  1. PowerExchange Architecture overview
  2. What makes CDC workflows  different from non-CDC workflows.  

 

Registrations for the Webinar are now open


-----------------------------------------------------
To register for this meeting
-----------------------------------------------------

  1. Go to https://informatica.webex.com/informatica/j.php?ED=252292232&RG=1&UID=0&RT=MiM0
  2. Register for the meeting.


Alternatively,


  1. You can also register by visiting the URL: https://informatica.webex.com
  2. Provide the meeting number:  597 017 419
  3. Click on "Join Now"


More details are available below:

=========================================================

Agenda includes

 

  • PWX Batch Architecture
  • PWX CDC Architecture 
  • What Makes CDC  Different: 
    • Unit of Work cleanser
    • Virtual Change Stream 
    • Session Restart and Recovery 
    • PWX messages in  a session log.  

 

About the Speaker

 

Ron Root is  a senior product specialist  with the PowerExhange  product.  His 40 years in the industry include  15 year working with change data capture products, including  the last 9 years  with PowerExchange CDC. 

 

 

If you have any issues registering for the Webinar, please feel free to contact praman or Vidya  and they will be able to help.

 

InfaSupport Webinars are a monthly initiative from the Global Support Organization, where a Subject Matter expert will be presenting a webinar on a particular product.

 

You can also suggest the topics of interest and we shall try to get a webinar arranged on the same.

 

 

Regards,

MySupport Team

Welcome to our all new My Support portal on a Social Business Platform!

 

We are excited to announce the launch of an all-new My Support portal, powered by the latest version of the Jive Social Business Platform. We have redesigned our layout with simplicity, ease of use, a strong focus on content delivery and effective self-service to all our customers.

 

So, what's new?

 

All New and Redesigned Home page

 

A redesigned, flexible Home page combines your Inbox and Activity streams with elements from your community's Overview page.  You now have easy access to your Profile settings along with Notification alerts.


portal1.jpg

 

 

Consolidated Inbox notifications and Activity Page

 

Different types of notifications are now rolled up in your Inbox to minimize the number of items you see listed there. You can also now filter by participant in the Inbox.

 

 

portal2.jpg

 

 

Now, you can create content right from the Activity page by just clicking the icon for discussion, blog post, document, and so on.

 

portal3.jpg

 

 

Custom Attention Streams:

 

Focus your attention by choosing who and what you want to follow in your own custom streams. Your custom streams allow you to focus your attention on what matters: a particular topic, place, or team. For example, you might have streams for new releases, Product Availability Matrices, Posts from the My Support Team, Alerts from a particular space or a post, and so on.

 

To create a new stream, you just have click New Stream in the Activity stream and start using the Streambuilder to add items. You can save additional content items, people, or places by scrolling through any of your existing streams or flipping through any of the browse cards

 

portal4.jpg

 

 

When you follow a particular community, you will have the choice select the stream in which you would like to get the alerts:

 

portal5.jpg

 

 

Ask the Community

 

 

Before posting your questions on any of the communities, you can now Ask the Community. The new revolutionary search capability uses a rich understanding of your subject and contexts to predict what you need to know and what you're looking for.

   

portal6.jpg

 

 

 

SEAMLESSLY SOCIAL

 

Bring the power of social business into My Support, we now have Facebook like Notifications, Share, Follow and Like options. You can also make use of the @mention option (similar to Twitter mentions) to direct a question at particular member of the community.

 

portal7.jpg

 

 

Some of the other salient features include:

 

  1. Auto save option: Automatically saves the content while you are still creating the draft. If you have started a discussion and forgotten to post it and think you have lost the content, do not fret any more! They will be saved in you Drafts under Browse > Content > Drafts.
  2. Trending Content and People: The most viewed topic and people of the My Support will be displayed in your Activity Page.

 

Beneath this new outlook, our core remains the same. We are still the same people who go the distance, pay attention to details, and who are devoted to provide complete customer satisfaction. 

 

We would also appreciate your thoughts on how our efforts have resonated with you. Please at mention praman or Vidya to provide your feedback.


Regards,

MySupport Team

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