Every new section that we add in MySupport is driven by our commitment to our customer success. As this commitment continues, we are delighted to announce the launch of our all new and comprehensive Customer Enablement programs.


These are pre-packaged courses that cover technical concepts, real-time demo and creative courses that are made to equip our Enterprise and Mission Critical customers with skills, to do their jobs better.


These courses have been developed by our Customer Enablement team, comprising of Support Engineers, Product Specialists, Technical Experts and Knowledge Management team. They have been designed to be taken at your own space and at your own pace by logging into My Support portal anytime. The objective type assessment at the end of the course should help you understand the concepts better, comprehend them completely and refresh your learning.


Currently, the courses are available for various Technical Concepts and on different features of Informatica Products. Some of the courses that have been added are:


  • PowerCenter Overview
  • Partitioning in PowerCenter
  • Performance Tuning in PowerCenter
  • ILM User and Security
  • PowerExchange Architecture
  • SAP Training
  • And, technical concepts such as Data Warehousing, XML Concepts and Web Services


You can access the course from MySupport at: Support Enablement Materials


This is just a beginning! Watch out this space for more courses and enablement material.


If you have any queries about the elearning courses, mail us at mysupport@informatica.com.




My Support Portal Team